EMPREGO HELPDESK 1ST LINE SUPPORT LISBOA, LISBOA

With over 300 specialized associates and around 15 nationalities, (company name) activities in lisbon are focusing on sales, marketing, communication, training,...

Proven experience leading teams in a 24/7 technical support or helpdesk setup... knowledge of it infrastructure, networking, operating systems (windows, linux, macos)...

Senior-level experience in helpdesk/application support... analyze data and generate reports to support decision-making... share knowledge with the team to promote...

Experience in service desk or helpdesk in a fast-paced environment... why? because we believe happy, talented people are the ones who can change the world: one code...

Ms teams, share points and distribution list set up support... you will provide a helpdesk service to answer and direct general incoming queries to the accp and...

You offer refund services as well as 1st level support during refund processes, delivering a consistent and professional service in line with the current policies...

Provision of 1st line support for incidents... escalates issues as necessary to deliver required service level and meet or exceed customer expectation/slas...

Provision of 1st line support for incidents... descrição/funções... escalates issues as necessary to deliver required service level and meet or exceed customer expectation/slas...

Do you want to work in an environment that is obsessed with making customers and employees happy? ☺ do you want to be part of a global mission to revolutionise...