EMPREGO 1ST LINE SUPPORT SERVICE

Technical telephone support line to assist drivers and customer issues... organise and control all aspects of failures in service... provide on train fault diagnosis/rectification...

Your responsibilities include: perform transactional hr support...   about the role: as member of the hr service delivery support team, you support the further...

Senior-level experience in helpdesk/application support... provide support for it service applications, including identity management and other dps platforms...

• knowledge of service management tooling and the ability to ensure alignment with service transition requirements... • drive continuous service improvements by...

Build service reports and sponsor service delivery meetings... to submit necessary service delivery reports... proactive, service minded and able to multi-task...

A customer-first attitude with a deep commitment to delivering high-quality service and support... proven experience leading teams in a 24/7 technical support or...

Main mission: this position will be responsible for ensuring the quality of service delivery for network services provided to the (company name) entities, including...

• fiber internet service (mandatory)... • handle all telephone calls in line with service standards and procedures... tourism costumer support advisor (m/f) – german...

• fiber internet service (mandatory)... • handle all telephone calls in line with service standards and procedures... the customer support consultant is the agent...

Nice-to-have requirements: experience with sla-bound operations and screen-sharing/phone support... your responsibilities will span across various support levels...

Your responsibilities include: providing telephone- and email support to service requests according to defined service levels, while demonstrating technical expertise...

The asm will play a crucial role in driving customer engagement, promoting service excellence, and support upselling cas offerings... as an application service manager...

What you will do to be the primary point of contact for local iot support and sales teams; take responsibility over generating and monitoring tickets; develop documentation...

Coordinates with l2/other support team when applicable... daily activities: accept inbound calls/chat/self service tickets according to agreed service level target...