EMPREGO 1ST LINE SUPPORT SERVICE

• experience: background in technical support is required... • handle queries and requests through a service management platform... • process licensing and service...

Responsibilities: manage 1st & 2nd line it support and escalation, liaise with incumbent msp...   requirements:   proven experience in a 1st & 2nd line it...

So, what will you be doing as a partner support - technical support specialist?  to perform this job successfully you must be able to execute the following...

service support engineer – english speaker (m/f) – hybrid (lisbon)... • 2 nd line support experience & coordination with 3rd level... • agile development methodology...

Several years of experience in project management and/or service management... a shuttle bus to commute to the facilities and the possibility of financial support...

Customer support for post-booking and booking management... support travel agents with bookings and booking management... support customer with information about...

How can you help us? as 1st level support provide technical support to portugal based end-users (in portuguese) by identifying problems, researching and answering...

• identify and recommend service improvements for enhanced it support... • monitor support ticket queues, ensuring incidents are addressed in line with service level...

You will offer support and coverage for business-as-usual service desk tasks, as well as support for local and national projects... primarily working with itsd work...

Main mission: this position will be responsible for ensuring the quality of service delivery for network services provided to the axa entities, including those services...

• service enhancement: offer insightful recommendations to improve future service delivery... key responsibilities • incident & request management: provide 1st line...

Som supporttekniker ger du förstklassig 1st line support och felavhjälpning till våra kunder... som en del av vårt team kommer du att ha en avgörande roll i att...

At airbus, we support you to work, connect and collaborate more easily and flexibly... as a service delivery manager, you are accountable for the end to end services...

Experience with sla-bound operations and screen-sharing/phone support...   your role and impact as a senior software support engineer, you will play a crucial role...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

Daily activities: accept inbound calls/chat/self service tickets according to agreed service level target (slt)... coordinates with l2/other support team when applicable...

What you will do to be the primary point of contact for local iot support and sales teams; take responsibility over generating and monitoring tickets; develop documentation...