EMPREGO HELP DESK SUPPORT LEVEL LISBOA, LISBOA

Your contributions will help drive customer satisfaction, support service level agreements (slas), and ensure the successful delivery of our customer experience...

* experience in managing support tickets throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for...

Work with the customer support specialists on escalated tickets...   work with the customer support specialists on escalated tickets... we have recently integrated several...

Proven experience leading teams in a 24/7 technical support or helpdesk setup... knowledge of it infrastructure, networking, operating systems (windows, linux, macos)...

Carrying out screen-sharing to help customers get set up and operational...   role: the customer support specialist, must provide a turnkey support role to all hoist...

• perform second level support for incidents (servicenow)... • your hr and support teams will always be available to help... • personalized support from your team...

Title and summary creative desk operations supervisor overview the data & services team is a key differentiator for (company name), providing the cutting-edge services...

As a customer support you will... en: customer support in french -start: 8... fr: support client en français: début: 8... • you speak english – at least b2 level...

• strong customer support skills... • direct unresolved issues to the next level of support personnel... • maintain the highest possible level of customer service...

A native level of dutch and an excellent level of english... relocation package with help in accommodation of first months and flight imbursement...

We offer extensive training to help employees develop their skills... this contributes to an industry leading level of attrition and a long customer lifetime...

Your profile at least b2 level at dutch and english languages... apply now! ref: sep entry level permanent full time location: lisbon, pt...

High level of professionalism and confidentiality... we're hiring! it service desk technician... escalate unresolved issues to higher support levels...