EMPREGO HELP DESK SUPPORT LEVEL LISBOA, LISBOA

How can you help us? as 1st level support provide technical support to portugal based end-users (in portuguese) by identifying problems, researching and answering...

* experience in managing support tickets throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for...

Proven experience leading teams in a 24/7 technical support or helpdesk setup... a customer-first attitude with a deep commitment to delivering high-quality service...

Work with the customer support specialists on escalated tickets...   work with the customer support specialists on escalated tickets... we have recently integrated several...

Remote support & in person/on desk/field support... proven experience as a help desk technician or other customer support role... we are looking for  it technical...

Carrying out screen-sharing to help customers get set up and operational...   role: the technical support specialist engineer must provide a turnkey support role...

Carrying out screen-sharing to help customers get set up and operational...   role: the customer support specialist, must provide a turnkey support role to all hoist...

• perform second level support for incidents (servicenow)... • your hr and support teams will always be available to help... • personalized support from your team...

We work in a multicultural environment where we can challenge and support each other... you will also play a role in improving our bus stops operations, communicating...

We offer extensive training to help employees develop their skills... this contributes to an industry leading level of attrition and a long customer lifetime...

Your profile at least b2 level at dutch and english languages... apply now! ref: sep entry level permanent full time location: lisbon, pt...

Your role * provide customer support in repair/replacement process management of non-functional parts... apply now! #li-mm33 ref: oct entry level permanent full...

• experience in help desk / application support including handling with incident management tools... • your hr and support teams will always be available to help...

If you share our vision, join us! right now, we are looking for a dutch speaking service desk technician to integrate our internal team, based in lisbon, to provide...

• your hr and support teams will always be available to help... • personalized support from your team... application support agent (m/f) – hybrid (brussels)...

What you will need to be succeed to be succeed as an it service desk consultant you will need: ict and mcsa/mcse certifications (nice to have); + 2 years of hands-on...