EMPREGO CUSTOMER TECHNICAL SUPPORT REMOTE LISBOA, LISBOA

remote provisioning & support: provide remote provisioning and support for customer service requests, including managing complex sla solutions...

Work with the customer support specialists on escalated tickets...   work with the customer support specialists on escalated tickets...   strong work ethic and ability...

Maintain customer data up to date on internal systems (crm, ticketing, technical tools, etc...   role: the customer support specialist, must provide a turnkey support...

Ensure that all technical support agents have the proper training and knowledge base to handle customer requests effectively... proven experience leading teams in...

You are customer and quality oriented... ensuring customer satisfaction and providing the best interaction within the customer service department...

About the role: our customer customer team is here to deliver first-class support in a simple, effective, and timely manner to our growing (company name) community...

What we’re looking for… the ideal candidate is a multilingual customer support professional with rich technical skills and experience in supporting iot/telematics...

customer-centric: deep passion for customer service, committed to understanding and addressing customer needs... ensure customer satisfaction across matrixed stakeholders...

Identify and recommend improvements for automated and self-service support tools to enhance customer autonomy... address customer inquiries and manage communications...

support engineer for internet services (m/f) – remote... • personalized support from your team... • perform second level support for incidents (servicenow)...

Your responsibilities and impact working in technical support specialist will be... assisting users with pre-sales, general inquiries and technical support issues...

Your responsibilities and impact as technical customer advisor... assist users with pre-sales, general inquiries and technical support issues via phone/email/social...

Your responsibilities and impact as technical support for smart home devices will be... assist users with pre-sales, general inquiries and technical support issues...

Assist users with pre-sales, general inquiries and technical support issues via phone/email/social media channels... your responsibilities and impact as a technical...

As part of our technical support team you will resolve any technical issues using your soft skills... o que procura nos candidatos fluent in portuguese and english...

Overview become a member of the support team and support the company in supporting customers... descripción del puesto: french speaking customer support - console...

A shuttle bus to commute to the facilities and the possibility of financial support to your studies... we also provide services related to quotation, offer and contract...

technical writer (nisc) – remote (m/f)... whatsapp group with all the consultants - a group for technical help and information sharing... • fluent in english...