EMPREGO CUSTOMER SUPPORT VIDEO GAME LISBOA, LISBOA

Our client is a world market leader gaming brand of home video game consoles and production company...   do you want to be part of a team whose motto is play has...

As a back office advisor in this project, your daily responsibilities will include:   comply with the company’s policies and procedures to meet statutory, quality...

As a back office advisor  in this project, your daily responsibilities will include: comply with the company’s policies and procedures to meet statutory, quality...

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

Your responsibilities and impact working as a a back office support for video gaming brand will be... being able to deliver deep analysis on customer data...

* ensure the timely and successful delivery of our solutions according to customer needs and objectives... you'll be responsible for customer onboarding, increasing...

If you like the sun and the sea then this city is right for you! the role as an user support advisor you will be part of a multilingual team, where you will provide...

support ad-hoc projects and initiatives per business needs... your future project: join our german service and delivery e-commerce support team...

support ad-hoc projects and initiatives per business needs... your future project: join our italian service and delivery e-commerce support team...

support ad-hoc projects and initiatives per business needs... your future project: join our french service and delivery e-commerce support team...

Requirements * you preferably have experience in customer service... your mission reporting directly to the customer experience team lead, you will be the face to...

Selection process can be done remotely via online video conferencing... if you like the sun and the sea then this city is right for you! as a customer advisor you...

* ability to identify customer needs and provide appropriate solutions... * well-being creates performance and performance generates well-being (watch our youtube...

This individual will also work closely with our regional/country teams for local communication support and customer engagement activities...

Analyze customer data to improve customer experience and performance... handle customer inquiries and communication...  what are we looking for? background in computer...

support ad-hoc projects and initiatives per business needs... coordinate with other teams/ departments to resolve customer issues, follow-up and make sure close-loop...