EMPREGO CUSTOMER SUPPORT AND BACKOFFICE LISBOA, LISBOA

Job description provide front line support and act as primary contact for our clients and internal technical/support teams log all questions, incidents, problems...

Descrição da função:   - comunicação constante com os clientes, no sentido de assegurar o nível de serviço e os padrões de qualidade exigidos, tanto a nível interno...

* experience in managing support tickets throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for...

We are equipped with the tools and support to thrive as specialists and grow within catawiki... strong analytical and critical thinking skills...

Exceptional customer service and confident communication skills, customising your interaction to the individual customer personalities and contexts...

Strong client-facing and communication skills, with the ability to handle complex and escalated customer issues professionally... monitor and report on key performance...

Troubleshooting and resolving customer issues... administrative support with registration, banking and taxes... administrative support help with registration, banking...

What you'll do * provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for customers and msps...

Qualifications specialist skills and experience essentail:   •    excellent written and verbal dutch... investigations are conducted to ensure that the customer...

Providing ad-hoc support... your responsibilities as customer support will be... identifying issues and provide solutions... ensuring high level of customer satisfaction...

Providing ad-hoc support... your responsibilities and impact as customer support/back-office will be... identifying issues and provide solutions...

Position: customer support agent location: lisbon, portugal employment type: full-time duties and responsibilities: communicate with customers using various channels...

Respond quickly and efficiently to customer issues inquiries complaints and comments via multiple channels... role: customer support advisor language portuguese...

Strong organizational and prioritization skills... excellent verbal and written communication skills... payment processing: prepare payments for claims and provider...

You always have a sympathetic ear, and you advise our customers over the phone and via email... we are big on team spirit, and that's why you'll work closely with...