EMPREGO CUSTOMER SUCCESS TECHNICAL LEAD LISBOA, LISBOA

customer relationship * build and maintain strong operational customer relation... to contribute to the mission of our enterprise accounts, the customer success...

customer-centric: deep passion for customer service, committed to understanding and addressing customer needs... ensure customer satisfaction across matrixed stakeholders...

Build technical roadmap to align with business strategy... propose and design solutions for real-time customer interactions through various channels such as web...

Troubleshoot and resolve technical issues related to atlassian implementations... lead and participate in technical discussions and workshops, providing insights...

You are customer and quality oriented... ensuring customer satisfaction and providing the best interaction within the customer service department...

Here, every employee has the opportunity to build their own success and contribute to ours... you will lead a development team to design robust automations, ensuring...

technical lead general (m/f) - híbrido (lisboa)... • sap success factors, em particular nos módulos: employee central, recruiting, onboarding, performance & goals...

Função: cloud native technical lead... babel, the great way to achieve the success... • participação nos lucros da empresa... • sistema de férias inovador...

customer service strategy: contribute to the development and execution of our customer service strategy to achieve targeted customer experiences...

What you’ll be doing… full-time role in global customer success department, being obsessed to deliver the best customer experience and service level in a fast-growing...

Ensure that all technical support agents have the proper training and knowledge base to handle customer requests effectively... role: we are looking for an experienced...

technical background: a technical background (e... technical understanding: leverage your technical background to engage in meaningful conversations with both clients...

* customer service analytics & reporting: * play an active role in developing customer service analytics to improve decision-making... * diversity, equity & inclusion:...

* proven track record: demonstrated success in driving technical sales and developing new services... * incident investigation: lead independent investigations for...

* cross-functional collaboration: partner with engineering, sales, and customer success teams to ensure alignment and deliver value to msps...

The technical consultant will provide technical support to philips solutions... * act as technical lead for small and medium implementations and manage escalations...

customer focus: a detail-oriented, can-do attitude with a passion for delivering unparalleled customer success... 3+ years in b2b account management, customer success...

What are we looking for? - 3+ years in b2b account management, customer success or onboarding; - proven ability to prioritize, multitask, and manage diverse stakeholders...