LEAD PRODUCT MANAGER - PLATFORM GROWTH

Descripción del puesto.
(COMPANY NAME) is revolutionizing cyber protection-providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on.
We are looking for a Lead Product Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.
In the role of Lead Product Manager - Growth you will drive partner acquisition, engagement, and retention for our platform designed for Managed Service Providers (MSPs).
This is a key role that will focus on accelerating the growth of our MSP product offerings.
As the Lead Product Manager for Growth, you'll be responsible for identifying growth opportunities, running data-driven experiments, and driving cross-functional teams to optimize the partner and customer experience, ensuring MSPs derive maximum value from our solution.
The ideal candidate will have hands-on experience in B2B product management, with a focus on growth strategies that drive partner and customer acquisition, retention, and expansion in a subscription-based, enterprise-focused environment.
You'll be instrumental in helping us scale our MSP platform to meet the needs of our partners and fuel business growth.
WHAT YOU'LL DO * Growth Strategy & Execution.
Develop and implement strategies to drive adoption, retention, and platform usage among MSPs through customer acquisition, partner success, and feature adoption.
* Customer Acquisition & Activation.
Design targeted initiatives to attract new MSPs, streamline onboarding, and collaborate with marketing for impactful campaigns.
* Retention & Expansion.
Enhance customer LTV via engagement, education, upselling, and cross-selling opportunities tailored for MSP clients.
* Product Experimentation.
Conduct data-driven tests (e.
., feature rollouts, pricing models) and optimize platform performance using analytics.
* Growth Metrics.
Monitor key metrics like CAC, churn, adoption rates, and MRR to guide decisions.
* Cross-functional Collaboration.
Partner with engineering, sales, and customer success teams to ensure alignment and deliver value to MSPs.
* Insights & Feedback.
Leverage MSP feedback to refine the roadmap and prioritize impactful features.
* Market Intelligence.
Stay updated on trends and competitors to identify opportunities and strengthen product positioning.
* Roadmap Development.
Create and prioritize a growth-oriented product roadmap aligned with business goals.
WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS) * Experience.
5+ years as a B2B Product Manager, ideally in SaaS, MSPs, or IT services.
* Growth Expertise.
Proven track record driving growth in subscription-based B2B models, with familiarity in MSP operations and challenges.
* Metrics & Analytics.
Strong grasp of B2B growth metrics (CAC, LTV, MRR, churn) and experience using tools like Google Analytics and Salesforce; SQL knowledge is a bonus.
* Customer-Centric Approach.
Skilled in leveraging customer feedback and data to inform product decisions and prioritize impactful initiatives.
* Collaboration & Communication.
Exceptional communicator and team leader, experienced in aligning cross-functional teams on growth goals.
* Education.
Bachelor's degree in Business, Computer Science, Engineering, or related field (or equivalent experience).
* Language.
Proficient level of written and verbal communication in English.
*Please submit your resume and application in English.
WHO WE ARE (COMPANY NAME) is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users.
Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity.
We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in , (COMPANY NAME) offers over twenty years of innovation with 15 offices worldwide and more than employees in 50+ countries.
(COMPANY NAME) Cyber Protect is available in 26 languages in 150 countries and is used by over service providers to protect over businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve.
Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team.
Each member of our "A-Team" plays an instrumental role in driving the success of our innovative and expanding business.
We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
(COMPANY NAME) is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
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