EMPREGO CUSTOMER SERVICE 1ST LINE LISBOA, LISBOA

customer relationship * build and maintain strong operational customer relation... * contractual sla, service level objective (slo) expertise...

About the merchant service team at (company name)'s merchant service we strive to provide an industry leading service experience to our b2b customers...

Support the measurement of customer happiness and drive customer satisfaction upwards... deliver a professional level of customer experience through excellence in...

Main mission: this position will be responsible for ensuring the quality of service delivery for network services provided to the (company name) entities, including...

Inform about any business opportunity discovered at the customer through the relevant channels... the successful candidates will report to the service delivery manager...

Previous experience in customer service or credit recovery experience is a plus... your responsibilities and impact as technical customer advisor...

A customer-first attitude with a deep commitment to delivering high-quality service and support... strong client-facing and communication skills, with the ability...

Provision of 1st line support for incidents... escalates issues as necessary to deliver required service level and meet or exceed customer expectation/slas...

Our opportunity-to-cash business line provides a variety of transactional and digital services - from lead generation to the collection of incoming payments...

As a customer service specialist in this project, your daily responsibilities will include: respond efficiently and effectively to all customers’ enquiries within...

Your responsibilities and impact as customer care for online banking will be... in this position, you would be a customer service representative for one of the most...

As a customer service specialist in this project, your daily responsibilities will include: providing inbound customer care giving advice and information to the...

• experience in the use of customer relationship management and service management practices... • experience on 1st level support of information systems...

Resolve incidents, queries and service requests for access services (2nd and 3rd line support)... provide support for it service applications, including identity...

) to each service line (operating unit) * keeping database(s) up to date (customer service catalog) * assisting training contract managers on its daily activities...

Previous experience in customer service or credit recovery experience is a plus... ensure excellent customer satisfaction by responding in an appropriate and friendly...