EMPREGO CUSTOMER EXPERIENCE CONSULTANT CRM LISBOA, LISBOA

We value: certifications in dynamics 365; customisation in dynamics 365; experience with agile methodologies; experience with azure function and api's; experience...

The exceptional ey experience... experience with ml and deep learning... hands-on experience of open-source framework like langchain... proven experience with relevant...

You must have: degree in computer science, systems engineering or similar; minimum of 3 years’ experience in similar functions; solid knowledge in several modules...

Your responsibilities and impact as a customer experience specialist will be... responding to inbound calls to answer customer inquiries or placing orders...

Your responsibilities and impact as a customer experience specialist will be... recording data in the crm system... ensuring high level of customer satisfaction...

Sales experience... contact center environment experience... customer support to ensure their long-term loyalty... ciao, lisbon! are you ready to spice up your career...

Previous experience in customer service is a plus... possibility of involvement in other projects according to the company's needs and candidates knowledge...

Exceptional customer service and confident communication skills, customising your interaction to the individual customer personalities and contexts...

* ensure the timely and successful delivery of our solutions according to customer needs and objectives... you'll be responsible for customer onboarding, increasing...

Support the measurement of customer happiness and drive customer satisfaction upwards... previous experience in the telecommunications industry...

experience managing service and/or operational level agreements with strong customer  service, interpersonal and active listening skills... able to work with non-technical...

* experience with discord bot development... * experience working with omnichannel tools and crm systems, such as hubspot and planhat... advantages: * previous experience...

experience using data analysis or querying tools (e... our engagements cover diverse areas, including product development, marketing, customer loyalty, and innovation...

The exceptional ey experience... *microsoft sharepoint experience will be a plus... *3-5 years of experience with dynamics 365 business central and/or d365 dynamics...

Job description acquisition form creation, testing and maintenance – using wyng and segment audience creation and monitoring – using segment as well as meta email...

• experience in the use of customer relationship management and service management practices... • experience in elicitation of business requirements...

* experience in release management using sap solution manager... * experience with sap ecc modules, including le, mm, wm, and fi-co... the consultant will be expected...

Improving customer satisfaction... ensuring high quality customer service... recording data in the crm system... knowledge of the value and impact that a good customer...

Recording customer data accurately in the crm system... answering incoming customer queries promptly... your responsibilities and impact as a customer experience...