EMPREGO CUSTOMER ENGINEER SERVICE MONITORING LISBOA, LISBOA

* executes technical service to the requests, problems, or planned service activities... * solutions are provided by using remote/onsite diagnostics, troubleshooting...

Inform about any business opportunity discovered at the customer through the relevant channels... the successful candidates will report to the service delivery manager...

A bosch service solutions desenvolve e oferece soluções de customer experience, mobility e monitoring para as empresas e os seus clientes... bem-vindo à bosch...

A (company name) service solutions desenvolve e oferece soluções de customer experience, mobility e monitoring para as empresas e os seus clientes...

customer relationship * build and maintain strong operational customer relation... * continuous monitoring sla/slo performance and compliance...

Exceptional customer service and confident communication skills, customising your interaction to the individual customer personalities and contexts...

Descripción del puesto: in the customer service & support (css) team we are looking for people with a passion for delivering customer success...

Support the measurement of customer happiness and drive customer satisfaction upwards... understand customer requests and match to colt’s product offering with sales...

customer requirement gathering... sales support & customer acquisition... customize demo environments based on customer use cases... willingness to travel to customer...

• assure sla service management... • service management and itil processes (plus)... • basic knowledge of monitoring protocols (snmp, netflow)...

Minimum of 6 months working in bpo production or comparable customer service  should be at least one certified/finalized professional education benefits...

Minimum of 6 months working in bpo production or comparable customer service  should be at least one certified/finalized professional education   benefits...

The comprehensive service range includes persistent intrusion testing, iso , pci-dss, grc consulting and solutions, and third-party risk management...

You will contributing to customer experience by monitoring and working on actionable metric points; and overall program performance... it is one of the market leaders...

* you will be prroviding l2 support for all requests on networking topics in consideration of sla's * you are responsible for providing support services in alignment...

A customer-first attitude with a deep commitment to delivering high-quality service and support... proficiency in it support tools and platforms (ticketing systems...