EMPREGO BILINGUAL PROJECT CUSTOMER SUPPORT LISBOA, LISBOA

customer service strategy: contribute to the development and execution of our customer service strategy to achieve targeted customer experiences...

Work with the customer support specialists on escalated tickets... work with the customer support specialists on escalated tickets... empowering customers by promoting...

Documenting all customer inquiries... troubleshooting and resolving customer issues... at least 12 months of customer support experience in a contact centre...

Role: the customer support specialist, must provide a turnkey support role to all hoist installed  base customers, on the multiple platforms/services hoist hosts...

Ensure that all technical support agents have the proper training and knowledge base to handle customer requests effectively... proven experience leading teams in...

Providing ad-hoc support... ensuring high level of customer satisfaction... your responsibilities and impact as customer support/back-office will be...

Comprehensive training and role support... provide exceptional customer service via chat, email, and phone... previous experience in customer service, technical...

Full training and support for your role... deliver exceptional customer service through chat, email, and phone... stay updated on new platform features and updates...

customer relationship * build and maintain strong operational customer relation... to contribute to the mission of our enterprise accounts, the customer success...

You are customer and quality oriented... your responsibilities and impact as sales and customer support for spotify and co... ensuring customer satisfaction and...

* customer service analytics & reporting: * play an active role in developing customer service analytics to improve decision-making... * operational support & escalation:...

* ability to analyse project performance and to identify potential improvements... · * represent your project across the organization and manage appropriate service-related...

You conduct project reviews and post-project evaluations... know-how: proficient in project management tools and methodologies (e... documentation: maintain thorough...

* ability to analyze project performance and to identify potential improvements... · * represent your project across the organization and managing appropriate service-related...

Providing customer training... this role involves elaborating the specific design for customer projects based on the project requirements... ensuring design, implementation...

As a customer support you will... en: customer support in french -start: 8... • provide top-notch customer support through chat, email, and phone...

Career growth and personal development we’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed...