EMPREGO 1ST LINE SERVICE EXPERT LISBOA, LISBOA

Although the main focus will be the operation in portugal, as a senior hr expert you will work as an integrated member of the hr department, reporting to the vp...

* contractual sla, service level objective (slo) expertise... your day-to-day responsibilities service level management * ensure high quality services...

Deliver a professional level of customer experience through excellence in service, in line with changing business requirements... act as subject matter expert for...

Azure solutions architect expert certification (az-305) or similar... identify technical requirements in line with business needs and aligned with the organization's...

Provision of 1st line support for incidents... escalates issues as necessary to deliver required service level and meet or exceed customer expectation/slas...

You offer refund services as well as 1st level support during refund processes, delivering a consistent and professional service in line with the current policies...

We offer: a flexible and stimulating environment with challenging missions and projects; attractive salary package; the chance to work together with a team of specialists...

Do you want to work in an environment that is obsessed with making customers and employees happy? ☺ do you want to be part of a global mission to revolutionise...