EMPREGO 1ST LEVEL SERVICE DESK

How can you help us? as 1st level support provide technical support to portugal based end-users (in portuguese) by identifying problems, researching and answering...

• to submit necessary service delivery reports... • proactive, service minded and able to multi-task... • assists service desk specialist in processing non-complex...

Your new role as an it service desk consultant, you will be responsible for: be the 1st level of support, so act as the 1st point of contact to fulfill the requests...

Position description: level 1 | fresher | respond to requests for technical assistance by following prescribed procedures... skills: customer service & support help...

Including advanced level working knowledge of the microsoft office suite...   process both client-generated and internally generated service request tickets, within...

* investigate, diagnose, and resolve incidents within agreed-upon service level targets or as per defined priorities... your role we are looking for motivated service...

Including advanced level working knowledge of the microsoft office suite... process both client-generated and internally generated service request tickets, within...

Investigate, diagnose, and resolve incidents within agreed-upon service level targets or as per defined priorities... your profileat least b2 level at english language...

Education • community college diploma and/or equivalent relevant work experience • excellent customer service skills • excellent communication skills (written, verbal...

Because we aspire to do more and better, we are looking for a service desk technician to integrate our team... you must have: 12th grade level (mandatory); fluency...

Excellent critical and analytical thinking abilities  high attention to detail, and high level of professionalism  proactive, self-motivated, self-starter, minimal...

Excellent critical and analytical thinking abilitieshigh attention to detail, and high level of professionalismproactive, self-motivated, self-starter, minimal supervisionexcellent...

Your role & responsibilitiesto provide information to customers regarding their queries and troubleshoot the issues as per defined slas, able to work independently...

service delivery management of complementary learning opportunities (clo) service 1... support other service delivery managers 3... this service must be accomplished...

• verify all applications to determine the proper payment for expedite service... • assist in training lower level support associates in job functions, duties, and...

Inter-bu agreement, operational framework (of), service level agreement, etc... he/she prepares recommendations for service improvements and handles or prevents...

• strong customer service skills (e... background investigation components can vary dependent upon specific assignment and/or level of us government security clearance...