EMPREGO 1ST LINE SERVICE DESK LISBOA, LISBOA

Job description: in a nutshell as a service desk agent you will be first point of contact to support employees in all it related queries; especially, end users regarding...

Your new role as an it service desk consultant, you will be responsible for: be the 1st level of support, so act as the 1st point of contact to fulfill the requests...

Provision of 1st line support for incidents... escalates issues as necessary to deliver required service level and meet or exceed customer expectation/slas...

Do you want to work in an environment that is obsessed with making customers and employees happy? ☺do you want to be part of a global mission to revolutionise commerce...

You offer refund services as well as 1st level support during refund processes, delivering a consistent and professional service in line with the current policies...

Identify sources and trends of technical problems to prevent future occurrences *under minimal supervision, provide after-hours service for escalated issues and...

We offer a flexible and stimulating environment with challenging missions and projects; attractive salary package; the chance to work together with a team of specialists...

In june , we became the 1st global automotive group to be certified with the sbti net-zero standard... at the same time, we offer solutions to meet the challenges...