EMPREGO 1ST LINE HELPDESK LISBOA, LISBOA

Job description: your contribution to something big: * respond to all calls, emails and common requests for technical 1st level support * analyse technical problems...

Proven experience leading teams in a 24/7 technical support or helpdesk setup... the senior team leader will play a key role in managing operations and delivering...

You offer refund services as well as 1st level support during refund processes, delivering a consistent and professional service in line with the current policies...

Escalating problems or risks when they arise in line with the business requirements... you will provide a helpdesk service to answer and direct general incoming...

Provision of 1st line support for incidents... oferece-se:we offer:- base salary + meal and transportation allowance + productivity bonus - company benefits (health...

Provision of 1st line support for incidents... to provide a single point of contact for users, dealing with the management of both routine and non-routine incidents...

Experience in service desk or helpdesk in a fast-paced environment... why? because we believe happy, talented people are the ones who can change the world: one code...

Do you want to work in an environment that is obsessed with making customers and employees happy? ☺ do you want to be part of a global mission to revolutionise...

Resolve incidents, queries and service requests for access services (2nd and 3rd line support)... competitive salary package with benefits... responsibilities...