EMPREGO 1ST LINE HELPDESK LISBOA, LISBOA

Job description your contribution to something big:   respond to all calls, emails and common requests for technical 1st level support analyse technical problems...

Job description: your contribution to something big: * respond to all calls, emails and common requests for technical 1st level support * analyse technical problems...

Proven experience leading teams in a 24/7 technical support or helpdesk setup... the senior team leader will play a key role in managing operations and delivering...

In june , we became the 1st global automotive group to be certified with the sbti net-zero standard... at the same time, we offer solutions to meet the challenges...

Provision of 1st line support for incidents... takes ownership for listening to and understanding basic customer problems asking relevant questions to resolve typically...

Do you want to work in an environment that is obsessed with making customers and employees happy? ☺do you want to be part of a global mission to revolutionise commerce...

You offer refund services as well as 1st level support during refund processes, delivering a consistent and professional service in line with the current policies...

Escalating problems or risks when they arise in line with the business requirements... you will provide a helpdesk service to answer and direct general incoming...