EMPREGO 1ST 2ND LINE SUPPORT LISBOA, LISBOA

* support customers in the implementation and testing of products and services... * ensure that support requests are resolved quickly and within agreed service levels...

Job description 2nd line of application support knowing the procedures and participating in the task automation process managing and monitoring service levels communication...

How can you help us? as 1st level support provide technical support to portugal based end-users (in portuguese) by identifying problems, researching and answering...

• daily l2 / l3 support... • personalized support from your team... • 1st/2nd/3rd level support of solutions implemented for customers... what we can offer...

Mission as a database administrator (2nd line support engineer), you will ensure the operational it infrastructure is maintained at the highest standards...

·        think comprehensively:  in case of challenges with booked services in the vehicle you are the first contact person and present possible solutions to the...

· think comprehensively: in case of challenges with booked services in the vehicle you are the first contact person and present possible solutions to the customer...

Think comprehensively:  in case of challenges with booked services in the vehicle you are the first contact person and present possible solutions to the customer...

Provision of 1st line support for incidents... oferece-se:we offer:- monday-saturday: 8h-19h (with 2 days off)- base salary + meal allowance + productivity bonus...

Provision of 1st line support for incidents... descrição/funções... if you have the interest, please make sure to apply... base salary + meal allowance + productivity...

Do you want to work in an environment that is obsessed with making customers and employees happy? ☺do you want to be part of a global mission to revolutionise commerce...

You offer refund services as well as 1st level support during refund processes, delivering a consistent and professional service in line with the current policies...