EMPREGO CUSTOMER TRANSFORMATION LEAD

• performance monitoring: work with customer insights and customer experience design teams to understand if the journey/experience is meeting customer expectations...

• ability to coach and mentor customer service representatives... • extensive knowledge of customer service procedures and principles... • maintains records to evaluate...

Support streams of programs/projects related to strategic transformation needs such as: transversal strategic disruptions - e... we are seeking a role to enable...

This role will oversee the entire customer success team, including customer success managers (csms), customer evangelists, technical support analysts, and professional...

Understands the organizational and customer success strategy... technical relevance · grows technical aptitude and industry awareness to translate customer interactions...

customer relationship build and maintain strong operational customer relation... have a strong customer relationship as well as an effective internal network to...

lead end-to-end customer experience projects with multiple stakeholders, including digital team by implementing the project in the markets and identify opportunities...

Initiate and lead in customer meetings, focused on customer management topics...   support the measurement of customer happiness and drive customer satisfaction...

• support/attend customer enablement events as needed... • deliver and contribute to creating one-to-many customer engagements focused on successful onboarding and...

Asc solution lead will drive the solution architecting of customer requirements on sap solutions with a team of subject matter experts... build mutual trust, collaborating...

Asc solution lead will drive the solution architecting of customer requirements on (company name) solutions with a team of subject matter experts...

As the associate manager - customer engagement, you will be responsible to lead the customers' strategy in the customer engagement function for customers based in...

Aligns with segment pmo lead to prioritize initiatives... this position will be 100% dedicated to enterprise transformation and provide strategic alignment, execution...

Stakeholder management: ability to lead people and partner with stakeholders to maintain influence with business leaders and drive alignment to transformation...

As a customer success account management (csam) manager, you lead a high performing team of customer success account managers (csams) in varying stages of career...

* customer service analytics & reporting: * play an active role in developing customer service analytics to improve decision-making... * elevate your personal well-being:...

This 2-year program will expose you to what is required to run a global business and be a true commercial organization leader!   the hill’s commercial lead program...