EMPREGO CUSTOMER VALUE MANAGEMENT LEAD

Technical relevance · grows technical aptitude and industry awareness to translate customer interactions into customer business impact and value...

As a customer success account management (csam) manager, you lead a high performing team of customer success account managers (csams) in varying stages of career...

• excellent project management skills: ability to lead complex projects with a focus on outcomes and value delivery for both customers and the business...

Your work creates value... experience in test data management 2... experience in defect management strong & in-depth aml, fraud, detection domain knowledge required...

Your work creates value... • ability to coach and mentor customer service representatives... • extensive knowledge of customer service procedures and principles...

We welcome and value all people, and we are committed to fostering a sense of belonging for each person who is part of the edp group...

Excellence in internal and external stakeholder management and business partnering... implementing methodologies to streamline processes which will drive value for...

This role will oversee the entire customer success team, including customer success managers (csms), customer evangelists, technical support analysts, and professional...

customer relationship build and maintain strong operational customer relation... have a strong customer relationship as well as an effective internal network to...

G change management workshops to validate and align on change impacts captured in sprints and determine change management actions needed for adoption)...

* ensure the timely and successful delivery of our solutions according to customer needs and objectives... in this role you will strive to improve customer satisfaction...

Project risk management 3... 4 internal and external stakeholders management 3... the nci academy is looking to outsource the project management of this work...

Your work creates value... • establish and maintain knowledge management and service management processes and tools... • develop and maintain an understanding of...

lead communication and change management plan with cross functional stakeholders at hq and markets... lead end-to-end customer experience projects with multiple...

Incident management b... expense management c... problem management c... service management iv... warehouse management v... supply chain management i...

Develop and implement customer journey maps to identify and address pain points throughout the customer lifecycle...   customer focus identifies internal / external...

Initiate and lead in customer meetings, focused on customer management topics...   support the measurement of customer happiness and drive customer satisfaction...

• has knowledge of sap internal processes around customer management... • support/attend customer enablement events as needed...   meet your team customer onboarding...