EMPREGO CUSTOMER CONTACT ENGINEER

Proactively and effectively respond to escalations ensure customer satisfaction and help defining strategies for continual improvement of customer service quality...

Specifically, the engineer will have the chance to work on customer centric and cross domain projects (loyalty, crm & marketing, login, consents, app, etc...

The customer success team is responsible for delivering our product to our clients... as a software engineer in the customer success organisation you will be responsible...

•    deliver outstanding customer service while encouraging the use of safer gambling tools or seeking source of funds clarifications/evidence...

Deliver outstanding customer service while encouraging the use of safer gambling tools or seeking source of funds clarifications/evidence...

About you you’re a software engineer with a passion for working in a variety of tech stacks... about the position as a javascript engineer focused on integrations...

The cse will be expected to travel to customer locations to perform their duties... department overview the customer support field engineer (cse) will be part of...

Could you be the full-time r&d engineer (automatization engineer) in barcelona we’re looking for?     your future role take on a new challenge and apply your ability...

Job title   customer data engineer working model   lisbon or all portuguese territory remotely team   you will join the data analytics team within the technology...

Hard work ethic and self-starter mentality... experience with software implementation is highly valued... our intelligent platform works for our customers to overcome...

Exhibit a genuine passion for providing exceptional service, showcasing a dedication to exceeding customer expectations and contributing to overall customer satisfaction...

Previous experience in contact centers or direct customer service roles... this role is perfect for individuals with previous experience in contact center or direct...

Experience in contact centers or direct customer service roles... this opportunity is ideal for individuals with experience in contact centers or direct customer...

First contact resolution (fcr) rate: improve the rate of first contact resolutions reducing timetosolve and increasing customer satisfaction...

Completion of customer portals, where appropriate... handle in a professional manner all customer interaction and coordinate the final customer response...