EMPREGO CONTRACT MANAGER CUSTOMER SERVICE

Required qualifications to be successful in this role: must to have skills- • experience in customer support or a similar client-facing role...

Relevant experience in customer service and field service for industrial sector... create and implement customer service policies, procedures, and tools to enhance...

The service delivery manager focuses on quality of service, customer and member satisfaction and cost management... he/she prepares recommendations for service improvements...

Maintain service levels for customer queries and issue resolution... align customer needs with organisational capabilities to maximise satisfaction and retention...

And act to solve any customer issues... plan, manage and execute professional services within time on scope of sold projects;align customer needs with organizational...

What you can expect are you ready to take charge and make an impact? as a customer service manager, you’ll be the mastermind behind client success, leading teams...

Liderar, motivar e desenvolver uma equipa de customer service, garantido um serviço de excelência;gerir interações com clientes, resolução de problemas e processos...

Monitorizar e controlar os resultados de customer experience em plataformas externas (livro de reclamações, portal da queixa, entre outras entidades)...

Understands the contract inside and out... including defining the penalties based on the contract... ensure international stakeholders understand the contract in...

This team will work collaboratively with cross-functional partners to address customer needs, develop tailored strategies that enhance customer satisfaction and...

What to expect at tesla, our service managers are the front-line leaders of our service operation... you will actively monitor customer service trends to make necessary...

Managing some sales and contract renewals... short description function: sales, marketing and customer success reports to: manager, customer relationship management...

contract details: contract type: initial 12month contract renewable for an additional 12 months... customer service representative (italian market) location: lisbon...

Previous experience in customer service is advantageous but not mandatory... ensure a competent and friendly customer service experience in italian and english...

Certified commercial contract manager (cccm) and certified professional contract manager (cpcm) desirable experience: significant contracts and/or procurement experience...

Managing some sales and contract renewals... supporting the measurement of customer happiness and driving customer satisfaction upwards supporting sales colleagues...