EMPREGO IT SALES CUSTOMER SUPPORT BRAGA, BRAGA

Provide account and application support to customers namely with regards to software functionality... keep records of customer interactions and transactions, recording...

support software knowledge: familiarity with customer support software and troubleshooting tools... customer assistance: offering empathetic support to customers...

You will offer support and coverage for business-as-usual service desk tasks, as well as support for local and national projects... to secure effective information...

What's in it for you... * have previous experience in customer service or as a sales representative... as a customer advisor, you will... and we're proud to be recognized...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

What you can expect:• to provide excellent levels of customer service and surpassing customer expectations at every opportunity• to maximise every selling opportunity...

What's in it for you... as a customer advisor, you will... * work to achieve key goals such as customer satisfaction and quality... in this role, we offer benefits...

What's in it for you... as a customer advisor, you will... * gather information from new customers and insert it into the platform... in this role, we offer benefits...

Focus on providing first-class customer service and assisting customers with a variety of questions and challenges work to achieve key goals such as customer satisfaction...

Gather information from new customers and insert it into the platform... attract potential customers by answering questions suggesting, and adding information about...

* collaborate with the sales team to support customer engagements... what's in it for you... as a customer service representative, you will... concentrix is an equal-opportunity...

What you can expect: * to provide excellent levels of customer service and surpassing customer expectations at every opportunity * to maximise every selling opportunity...

What's in it for you... as a customer representative, you will... * support customers with booking management, cancellations, and billing issues...

support customers with booking management, cancellations, and billing issues... gather information from new customers and insert it into the platform...