EMPREGO CUSTOMER RELATIONS MANAGER BRAGA, BRAGA

Be the pc&l customer erp system (sap) expert, keeping up to date with developments in the sap space and continually upgrading the functional knowledge;in case of...

Participate in customer meetings, understand customer profiles and strategic plans... ensure customer communication, coordinate and escalate customer issues within...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

* proposing concrete solutions to improve the department and customer relations... as a customer advisor, you will... and that we fulfill client expectations related...

Requirements proven experience in an outsourcing environment such as customer support, gaming studios, localization, or related industries...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

• you have experience in customer relations in a wide variety of situations... • strong people skills and customer focus... • respond to customer inquiries by phone...

• your manager will take into consideration your motivations and suggestions... • ability to work with business stakeholders and customers to help defining a product...