EMPREGO CUSTOMER ACCOUNT MANAGER FRENCH BRAGA, BRAGA

Requirements: proficiency in french (c2) and english (b2)... previous experience in customer service is a plus... resolve issues and provide information on account...

Provide account and application support to customers namely with regards to software functionality... keep records of customer interactions and transactions, recording...

Reporting to cash collection lead specialist, this professional will be responsible to manage due and overdue balances on customer account and maximizing on time...

Handle requests with speed and accuracy ensuring a seamless customer journey... assist customers with their meal cardrelated inquiries troubleshooting and account...

• customer-centric role: the focus on understanding customer needs and maintaining relationships... proficient in using modern business tools to manage customer...

Knowledge of additional languages like french and spanish would be an advantage, making the candidate more versatile in international markets...

Ability to effectively present information to internal and external associates advanced microsoft office skills demonstrated ability to organize and prioritize projects...