EMPREGO SERVICE MANAGEMENT JUNIOR ITIL AMADORA, LISBOA

We are looking for someone with… proficiency in microsoft office (outlook, excel); mandatory: proficiency in english; service attitude and customer oriented; strong...

As a service professional support or manage other itil process for the region reporting on contract and proceed management to management team represent processes...

Strong understanding of it service management (itsm) processes and best practices... servicenow certified system administrator, itil foundation certification (preferred)...

Knowledge of itil principles, devops, and project management methodologies... kpis and costs) of each individual it service... communicate status updates to gbs...

Support the development of strategies to improve service quality, efficiency, and user satisfaction... act as the primary point of contact for service providers...

Your tasks and responsibilities: you will take full responsibility for projects in the bi environment and support larger sap projects as a sub-project manager for...