EMPREGO CUSTOMER EXPERIENCE LEAD ALBERGARIA A VELHA, AVEIRO

Recrutamento | b2c customer experience specialist   queremos reforçar a equipa de customer experience e vamos iniciar um processo de recrutamento interno para a...

Project management and agile tools experience... experience in working in a cross-functional and networked organization (internal and external providers)...

Verifies quality of service to ensure customer retention and sales opportunities are identified in outbound and inbound contacts...   free coffee (and good coffee)...

•    experience in managing global projects with high-level internal and external stakeholders •    experience in updating and creating documentation and guidelines...

Reporting to cash collection lead specialist, this professional will be responsible to manage due and overdue balances on customer account and maximizing on time...

experience in power bi and sap hana is mandatory...   experience in e-commerce (highly recommended and mandatory for the ds area)...   at least 3-5 years of professional...

Resolve possible customer queries, recommend solutions and guide product users through features via phone, email, chat and social media platforms a day in the life...

Actively collaborates with crc support functions (traffic and workforce, quality, second level) to systematically identify areas and levers of improvement to improve...

With relevant functional stakeholders, it jointly predicts the impact that trends and market patterns will have on the crc workload and subsequent customer experience...

Resolve possible customer queries, recommend solutions and guiding product users through features and functionalities as per standard procedure...

Resolve possible customer queries, recommend solutions and guiding product users through features and functionalities as per standard procedure, and also be the...

experience working with qualitative and quantitative research methodologies... ) and lead the data synthesis & interpretation to provide relevant insights and recommendations...

lead and drive simplification, standardization, automation and process improvement of procurement activities within procurement model per respective market...

If this describes you, and you are looking to join a business where you can really add value, it’s time to consider joining nbs!   position summary   the nbs integrated...

If this describes you, and you are looking to join a business where you can really add value, it’s time to consider joining nbs!   position summary the nbs integrated...