TURKISH ADVISORS SUPPORT IN LISBON
Descrição da oferta de emprego
Provide highquality support to SMB clients across multiple channels (chat email and phone) in both Turkish and English.
Make outbound calls for email inquiries and when necessary for chat ensuring timely and effective query resolution.
Offer pre and postsales support for selfservice products.
Guide clients through product and tool usage to enhance their experience.
Identify common trends and recurring problems that affect multiple SMB clients and provide solutions to address these challenges.
Collaborate with internal teams to ensure client issues are resolved quickly and efficiently.
Requirements.
Native Turkish speaker with a strong command of English (B2).
Excellent communication and problemsolving skills.
Ability to handle multiple channels of communication (chat email phone).
Strong customer service focus with the ability to manage and resolve client queries.
Proactive approach to identifying client needs and improving their experience with the platform.
Benefits.
Full training provided over 15 working days.
Work in a dynamic and collaborative environment.
Remote Work.
No
Detalhes da oferta
- Cross Border Talents
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 24/10/2024
- 22/01/2025
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