TOURISM COSTUMER SUPPORT ADVISOR (M/F) – FRENCH SPEAKERS
Descrição da oferta de emprego
We are an innovative company with a vision towards the future.
We are looking for motivated candidates who want to live this experience.
Join this journey with us.
MANPOWERGROUP, world leader in Human Resources services and specialist in Contact Center Management is recruiting Customer Support Assistants, fluent in French.
The Customer Support Consultant is the agent responsible for handling all incoming customer requests by phone, email and chat, in line with service standards and procedures, offering excellence and quality of service to our customers.
Main responsibilities.
• Handle all telephone calls in line with service standards and procedures; • Assist customers with specialist support and after sales service such as booking changes, purchasing additional services, and special requests; • Provide relevant information to customers in order to improve customer service and loyalty; • Assist customers with their online bookings and other web enquiries; • Inform customers about web features and content; • Assist with internal support and training of new staff when required; • Participate in specific operational projects where required.
What we are looking for.
• Fluent in French (English language skills are considered an advantage); • Excellent verbal and written communication skills; • Very good knowledge of Microsoft Office package; • Experience in the travel industry, either in retail operations or in air tours/bookings, is considered a plus.
• Ability to organize and prioritize; • Ability to work flexibly to business needs and under pressure; • Ability to think outside the box and be open to new challenges; • Flexibility to attend supplier training and/or education events; • Schedule flexibility.
What we offer.
• Multicultural environment; • Career progression possibility; • Dynamic team.
If you are the candidate we are looking for, send us your CV and join the team!
Detalhes da oferta
- ManpowerGroup Portugal
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 31/10/2024
- 29/01/2025
” we are looking for french speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
As a turkish customer support advisor, you will:-assist clients via inbound calls, chat, or e-mail in the after-sales process by answering customers' inquiries and/or attending to potential requests... resolve product or service problems by clarifying the customer's complaints......
Appropriately manage and escalate customer issues to higher support tiers... assist users with pre-sales inquiries, general questions, and technical support issues... requisitos do trabalho profile: french c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent......
We are looking for french and english speaking employees for our team in lisbon to support our customers (inbound calls, emails and chat) project starts 8... policy changes requests, updating payment details make claims and cancel requests our expectations: eu citizenship or a residence permit in portugal......
Sales support: provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction... requisitos do trabalho french or italian c2english b2 outros dados de posição excellent remuneration package based on experience, skills and performancelife......
Our client is looking to expand their team in lisbon, to deliver premium service to french speaking customers... requisitos do trabalho you are fluent in french and english (written & spoken) and have an understandable and clear way to speak and express yourself you enjoy customer contact and know how......
Our commitment and involvement, together with constant technological innovation, has allowed us to position ourselves as one of the leading national human resources companies for an important company in the automobile sector, located in the area of maia, we are hiring an internship sales and administration......
Provide account and application support to customers namely with regards to software functionality... our expectations: eu citizenship or a residence permit in portugal you speak french in proficiency (c2) you speak english (b2) you would like to work from home in south portugal you like interacting......
Estamos a recrutar para empresa, nossa cliente, assistende de apoio ao cliente ou vendedor, vagas para as duas funçõeslocal: costumer assistant: lisboa sales: teletrabalho regime: full-time oferecemos: salário acima da media bonus e comissões a combinar na entrevista ambiente de trabalho agradável......
Twoje: zadanie odpowiedzialność za wsparcie rozwiązania, zapewnienie prawidłowej i skutecznej realizacji polityk, procedur i działań... 00 (2 dni w tygodniu praca w terenie) umowa na okres 6 miesięcy z przedłużenia procesy rekrutacyjne online konkurencyjne wynagrodzenie i system premiowy: 890......
