TECHNICAL SUPPORT FOR SMART HOME DEVICES ITALIAN SPEAKER
Descrição da oferta de emprego
Provide support on customers by responding to inbound requests document relevant case information Assist users with PreSales General Inquiries and technical support issues via phone/email/social media channels Adapt the brands voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels Ensure excellent customer satisfaction through responding in an appropriately and friendly manner You will work in a multicultural team environment alongside a diverse team Requirements Skills qualifications and interests you need to succeed in this role.
You are a native Italian speaker (this is a must!) a good level of English You have experience in technical troubleshooting (1 year mandatory!) You are motivated and committed to your work You have no troubles with writing in French You are a team player and willing to work with many other nationalities Sales/ Commercial background is a plus Previous experience in Customer Service or credit recovery experience is a plus Benefits Whats in it for you CDI 3 months of trial period Working hours.
Monday to Sunday rotating shifts 8 am to 5 pm A package in line with the market.
gross/month (paid 14x) 100 / month performance bonus up to 100 / month performance bonus meal vouchers of 7.
/ workday reimbursement of some transportation cost Private Health Insurance and dental plan (after six months) If you live outside Portugal.
reimbursement (up to 400) of initial flight ticket after 6 months within the company 12 months of accommodation in shared flat provided by the company (rental fee to pay) Opportunity to be part of a challenging and fast paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Fully paid training professional development and career evolution Your Future Company.
2 French entrepreneurs created a startup in and today they are leading a global brand.
Their growth and solutionoriented services are acknowledged by the most progressive brands and leading companies they are now working with.
They became one of the biggest international customer experience solution providers with more than multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Lisbon hub.
Is this project not the best fit for you Feel free to check our other opportunities for Dutch speakers in Spain or Portugal or send us your CV to be considered for other projects or future opportunities.
Detalhes da oferta
- Blu Selection
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 09/09/2024
- 08/12/2024
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