TECHNICAL SUPPORT FOR SMART HOME DEVICES (GERMAN SPEAKER)
Descrição da oferta de emprego
The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job.
Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them! You are a native German speaker (this is a must!) + a good level of English You are looking for a job opportunity abroad You are motivated and committed to your work You have no troubles with writing in German You are a team player and willing to work with many other nationalities Sales/ Commercial background is a plus Previous experience in Customer Service or credit recovery experience is a plus Your responsibilities and impact as a Technical Suppor Agent will be.
Provide support on customers by responding to inbound requests + document relevant case information Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels Ensure excellent customer satisfaction through responding in an appropriately and friendly manner You will work in a multicultural team environment alongside a diverse team What’s in it for you? CDI - 3 months of trial period Working hours.
Monday to Sunday, rotating shifts 8 am to 5 pm A package in line with the market.
€ gross/month (paid 14x) + 100€ / month performance bonus + up to 100€ / month performance bonus + meal vouchers of 7.
€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) If you live outside Portugal.
reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay) Opportunity to be part of a challenging and fast paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Fully paid training, professional development and career evolution Your Future Company.
2 French entrepreneurs created a startup in and today they are leading a global brand.
Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 19/11/2024
- 17/02/2025
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