TECHNICAL SUPPORT FOR LIGHTING PRODUCTS IN LISBON (GERMAN SPEAKER)
Descrição da oferta de emprego
Provide support to customers by responding to inbound requests + document relevant case information Assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/social media channels Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels Ensure excellent customer satisfaction by responding in an appropriate and friendly manner You will work in a multicultural team environment alongside a diverse team What’s in it for you? Working hours.
Monday to Sunday, rotating shifts 7 am to 7 pm (8h/day) A package in line with the market.
€ gross/month (paid 14x) + up to 100€ / month performance bonus + meal vouchers of 7.
€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) If you live outside Portugal.
reimbursement (up to 400€) of the initial flight ticket after 6 months within the company + 12 months of accommodation in a shared flat provided by the company (rental fee to pay) WFH possible (depends on the region of Portugal you live in) Opportunity to be part of a challenging and fast-paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Fully paid training, professional development, and career evolution Your Future Company.
Started up by 2 French entrepreneurs in the year , the Company has become an international Customer Experience Specialist, with a global presence and counting more than employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.
Skills, qualifications, and interests you need to succeed in this role.
The company is recruiting on soft skills, regardless of your field of studies they will train you on every aspect of the job.
Are you customer service oriented, have good communication skills, are proactive and a team player? Then they might have an opportunity for you to join them! You are a native German speaker (this is a must!) + a good level of English You are looking for a job opportunity abroad You are motivated and committed to your work You have no trouble with writing in German You are a team player and willing to work with many other nationalities A sales/ Commercial background is a plus Previous experience in Customer Service or credit recovery experience is a plus
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 24/10/2024
- 22/01/2025
” we are looking for german speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
Tasks: responsibilities:handle technical customer contacts for various products via phone, email, chat, and social messaging channels... assist users with pre-sales inquiries, general questions, and technical support issues... appropriately manage and escalate customer issues to higher support tiers......
Apply today and become part of our client's team in lisbon... our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... as the first point of contact, you will be responsible for resolving......
We just need you to speak fluent portuguese (c2) and english (c2); have a professional technical background of at least 1 to 2 years (preferably in security and systems administration); experience in technical support of 1 to 2 years in it teams; as well as proficiency in analysis and problem solving......
You want be a customer service agent for one of the biggest technology multinationals in the world ? check the offer below... offer: – gross month package approximately 1361 (base salary + language bonus + 6 €/day meal allowance + up to 150€ of performance bonus); – work with people from all around the......
Firma: rozwiązanie na świecie notowana na giełdzie firma zajmująca się ubezpieczeniami majątkowymi i osobowymi... 30] umowa na okres 6 miesięcy z przedłużeniem procesy rekrutacyjne online konkurencyjne wynagrodzenie i system premiowy: 1100 € brutto x 14 miesięcy do 100 € premii za wyniki/miesiąc......
(40h tygodniowo) umowa o staż na czas nieokreślony z 3-miesięcznym okresem probnym proces rekrutacyjny online konkurencyjne wynagrodzenie i system premiowy: 890 € brutto x 14 miesięcy do 100 € premii za wyniki/miesiąc + premia złożoność 30 €/miesiąc dieta na wyżywienie 23 € netto dziennie ubezpieczenie......
Działa w 54 krajach oferując ubezpieczenia majątkowe, osobowe, biznesowe, wypadkowe, zdrowotne, reasekuracyjne i na życie... do naszego zespołu w lizbonie poszukujemy pracowników mówiących po niemiecku i angielsku, którzy będą wspierać naszych klientów (połączenia przychodzące, e-maile i czat) twoje......
Nice-to-have: 6 months’ experience in a technical support role... over 2 years of customer support/technical support experience... professional career progression and support throughout your career development... adhering to time limits for contact, response, and follow-up... c2 level or german/french/italian......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... the candidates book their own transportation and we will reimburse them fully (up to 700€ for external relocators and up to 150€ for......
