TECHNICAL CUSTOMER ADVISOR (DUTCH SPEAKER)
Descrição da oferta de emprego
Provide support on customers by responding to inbound requests + document relevant case information Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels Ensure excellent customer satisfaction through responding in an appropriately and friendly manner You will work in a multicultural environment alongside a diverse team Skills, qualifications and interests you need to succeed in this role.
You are a native Dutch speaker (this is a must!) + you have good level of English You are looking for a job opportunity abroad You are motivated and committed to your work You have no troubles with writing in Dutch You are a team player and willing to work with many other nationalities Sales/ Commercial background is a plus Previous experience in Customer Service or credit recovery experience is a plus What is in it for you? CDI - 3 months of trial period Working hours.
40h/week, 5 days/week, Monday to Friday (rotating shifts) 8 am to 8 pm - Saturday and Sunday 8 am to 5 pm A package in line with the market.
€ gross / month x 14 months + up to 120€ / month bonus + meal vouchers of 7.
€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) If you live outside Portugal.
reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay) Opportunity to be part of a challenging and fast paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Fully paid training, professional development and career evolution Your Future Company.
Started by two French entrepreneurs in the year , this company has become an international Customer Experience Specialist.
Currently, they are a global presence employing over worldwide.
In their international hub in Lisbon, they take care of customer service experiences on behalf of some of the world’s most progressive brands.
Detalhes da oferta
- Blu Selection
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 27/02/2025
- 28/05/2025
Your next job, without boundaries! we are offering a great work experience in lisbon, portugal for a role as a multilingual customer advisor( german, dutch, french, italian, russian, turkish, spanish) why a customer advisor role is great for your professional and personal development: live in lisbon......
Tasks:tech support, voice/email/chatassist users with pre-sales, general inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned) adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
This position provides customer service support and resolution of routine problems regarding client's product or services... the selected person will carry out the following functions: - ensure service delivered to our customers meets contractual key performance indicator (kpi's); - clarify customer......
Tasks: responsibilities:handle technical customer contacts for various products via phone, email, chat, and social messaging channels... respond to inbound customer requests and document relevant case information... appropriately manage and escalate customer issues to higher support tiers......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives......
Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......
Requisitos do trabalho mandatory proficiency in english and dutch strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved queries to......
As customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the......
