TECH SYSTEMS SUPPORT ANALYST (ENGLISH AND GERMANY SPEAKER)
Descrição da oferta de emprego
Essential Functions Processes and provides first level support for technical assistance and resources from internal and/or external customers.
Communicates with end users to clarify and define requirements.
Resolves various routine problems and escalates the more complex issues to the appropriate support area for resolution.
Maintains call information in database using commercial software.
May work with monthly charge back reports.
May schedule configuration and installation of PC workstation hardware and software.
Qualifications Computer Science degree or equivalent, or equivalent technical training One (1) year related experience or technical training Experience in Customer Service role Equivalent combination of education and experience Familiarity with mainframe, distributed, PC, LAN, or telecommunications equipment and related components to understand client's technical needs.
Ability to carry out some analysis and information gathering to resolve problems on routine matters.
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry.
We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world.
Learn more at https://jobs.
qvia.
om
Detalhes da oferta
- IQVIA
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 22/08/2024
- 20/11/2024
We are looking for french and english speaking employees for our team in lisbon to support our customers (inbound calls, emails and chat) project starts 8... operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life insurance......
Prowadź rejestracja lub akcja z klientem, rejestrując szczegółowe zapytania, skargi lub komentarze, a także wynikające z nich działania... 2023! twoje: zadanie odpowiedzialność za wsparcie rozwiązania, zapewnienie prawidłowej i skutecznej realizacji polityk, procedur i działań......
Przygotowywanie, utrzymywanie i przeglądanie plików zakupów, raportów i cenników... sprawdzaj przesyłki po ich otrzymaniu, aby upewnić się, że zamówienia zostały prawidłowo zrealizowane i że towary odpowiadają określonym specyfikacjom... nasze oczekiwania: obywatelstwo ue lub zezwolenie na pobyt w portugalii......
Nie musisz mieć wcześniejszego doświadczenia - oferuj szkolenia! lokalizacja: wschód – lizbona projekt rozpoczyna się 8... 2023 firma: rozwiązanie na świecie notowana na giełdzie firma zajmująca się ubezpieczeniami majątkowymi i osobowymi... polityka zmieniania, aktualizująca szczegóły płatności zgłaszaj......
We act on a framework of transparency, responsibility, and respect... tasks: • work in coordination with the group brands, • work with the sales administration applications, namely supporting management of commercial actions and bonuses, • follow-up of bonuses payment (dealers network) and related claims......
! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social......
! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social......
Maintenance) of raw data from various data sources into the data warehouse;• automation and optimization of data imports;• preparation and normalization of data;• creating sap bo reports with multiple data sources;• at least 3 year’s experience in data analysis and/or reporting, ideally in a data warehouse......
! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social......
Provide account and application support to customers namely with regards to software functionality... provide accurate and real-time responses to the customers inquiries... the company established itself as a leader in the american film industry before diversifying into animation, television, and video......
