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SWEDISH CUSTOMER ADVISOR FOR A E-COMMERCE COMPANY - PORTUGAL

Descrição da oferta de emprego

Description: Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you Swedish native or fluent with strong communication skills? Looking to make your career abroad in a multicultural environment? So we have the perfect opportunity for you! Our client is an online marketplace operated in a number of countries, offers heavily discounted goods which are mostly shipped to consumers directly from China As a customer advisor specialist, your daily responsibilities will include:Communication via live chat with existing customers in order to solve their issues related to the client's product & services range availableGiving information about client to existing customers and prospects via chat Secure and deepen client retention, contribute to an excellent customer supportSecure that all complaints are being recognized, recorded and confirmed and solved effectivelyResponsible and reliable attitude to secure that the daily adherence plan is being observedSecure that all customer contacts are being handled in an efficient and effective waySupply high-quality service through adherence to given processes and proceduresUpdating database of customers and documenting activities and history for further contacts and campaignsBe responsible to follow the direction of management and provide feedback To succeed in the role, you will need to have:Native or proficient level of Swedish (C2)Intermediate level of English (at least B2) Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to Portugal (work on site - Lisbon or Porto) Benefits.Relocation packageCompetitive wagesPaid professional trainingEmployee discountsPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our EverBetter wellness programJob stabilityLife-long skills and experienceExcellent work culture Go further with Foundever™ We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Apply today! 
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Detalhes da oferta

Empresa
  • Foundever Portugal
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 04/12/2024
Data de expiração
  • 04/03/2025
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