SMB-CENTRIC CRM WITH WORKFORCE MANAGEMENT (FRENCH ONLY)
Descrição da oferta de emprego
This system must also incorporate workforce management features.
Key Features.
- Comprehensive Contact Management.
The system should allow for efficient tracking and managing of customer interactions.
- Effective Task Management.
The CRM should facilitate the assignment and tracking of tasks within the team.
- Resource Management.
It should provide tools for managing our resources effectively.
- Robust Reporting.
The system should be able to generate insightful reports.
- KPI Management.
The CRM should have capabilities for tracking our key performance indicators.
Contact Management Requirements.
- Customer Segmentation.
The CRM should enable us to categorize our customers for targeted strategies.
- Interaction History.
It should keep a detailed log of our interactions with each customer.
- Contact Import/Export.
The system should allow for easy importing and exporting of contacts.
1.
Planning of technicians' interventions.
2.
Scheduling appointments with end clients.
3.
Monitoring technicians' interventions.
4.
Closing interventions.
5.
Back-office tasks.
6.
Handling interventions after claims from end clients.
7.
Producing regular reports.
8.
Tracking the performance of subcontractors.
[login to view URL] Force Management Ideal Skills and Experience.
- FRENCH Language as Primary (english Secondary) - Proven track record in CRM development.
- Experience in creating systems with integrated workforce management features.
- Strong understanding of customer relationship management.
- Proficient in resource management tools.
- Capable of developing systems with robust reporting and KPI tracking capabilities.
PHP Arquitetura de software CRM MySQL Programação de Banco de Dados ID do Projeto.
# Sobre o projeto 14 propostas Aberto para ofertas Projeto remoto Ativo em 1 hora atrás
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 11/01/2025
- 11/04/2025
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