SERVICE DESK/DESKTOP MANAGEMENT
Descrição da oferta de emprego
Farás ainda parte de uma equipa cujos projetos terão grande exposição a nível nacional.
Procuramos um(a) consultor de Service Desk/Desktop Management para um projeto em Mozelos (Distrito de Viana do Castelo).
Quem procuramos.
Formação Académica Superior em Engenharia Informática ou experiência equivalente; Experiência em criar e gerir relatórios para monitorização da operação tendo em conta os SLA's, KPIs e OLAs contratados.; Experiência em gerir o alinhamento entre a Operação e a Gestão do Serviço; Experiência em acompanhar as equipas no terreno assim como fazer gestão de recursos; Experiência com Windows; Conhecimento de Hardware e noções de redes informáticas; Conhecimentos ou certificação ITIL; Noções de redes informáticas; Carta de condução válida em Portugal e disponibilidade para deslocações na região; Capacidade analítica, pensamento crítico e criativo; Responsabilidade, proatividade, autonomia e dinamismo; Disponibilidade para deslocações e realizar prevenções; Capacidade de resolução de problemas e de comunicação eficaz.
O que oferecemos.
Seguro de Saúde; Plano de formação ajustado e personalizado, com um orçamento para gastares nas formações e livros técnicos que considerares necessários; Feedback constante e acompanhamento para que possas crescer profissionalmente; Processo de onboarding remoto; Eventos de equipa todos os semestres para que possas viver novas aventuras; Descontos e ofertas exclusivas nos nossos parceiros; Cultura de proximidade e transparência.
As tuas ideias e necessidades são ouvidas e valorizadas por nós!
Detalhes da oferta
- Dellent
- 12/11/2024
- 10/02/2025
Fórum selecção is looking for a records management office (m/f) for a corporate bank main activities: - maintain and update rmo (records management office) policy, procedures and retention schedule;- support the automation of manual processing of regulatory and non-regulatory records;- oversight of day-to-day......
Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives......
Banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
Candidates should obtain more information about our privacy and data management policy in ttps://pt... you want be a customer service agent for one of the biggest technology multinationals in the world ? check the offer below... your job is our work... requisitos do trabalho requirements: – know your......
Operational management · create knowledge articles to document software patch deployment and remediation tasks... acquisition & deployment · complete patch management agent installs and resolve issue with non-functioning agents... · establish and maintain regular written and in-person communications......
Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Your profile:-native level of arabic (written and spoken);-fluency in english (b2); high school diploma (or equivalent);-player and support oriented attitude, with a knack for helping others;-team player with strong problem solving and conflict management skills;-passion for video games and mobile applications......
The ideal candidate must have 12 months of customer service experience, excellent communication skills in hebrew, and the ability to handle customer emotions... join a multicultural team and advance your career as a customer support agent... responsibilities include handling customer queries and providing......
