• Anunciar emprego
  • Registar CV
  • Entrar
Ir à oferta completa

SERVICE DESK AGENT FINNISH SPEAKER (HYBRID)

Descrição da oferta de emprego

Description: We are searching for a Service Desk Agent Finnish Speaker that is effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment and wants to make a real impact on the technology industry. As a Service Desk Agent with HCL Technologies, you will be the first point of contact for supply and demand related customer support inquiries for our Finnish speaking stakeholders. This specific role will be focused on Manage incoming client contacts and escalations with compassion and proactivity, in order to prioritize their needs and provide unique solutions to problems. Own the Stakeholder Experience by liaising with diverse Helpdesks (for troubleshooting assistance), product partners (both certified through the client and third-parties), and Quality Engineering teams.  Coordinate regular calls with the client, for refills and upgrades to product accessories.  Process both client-generated and internally generated service request tickets, within specified delivery times.  Administrative support to certify client details, and alter any incorrect information within our stakeholder’s client database.   Requirements: Minimum Requirements          High School Diploma or Secondary School Completion Equivalent  Minimum of a year’s experience in a Customer Support or client facing role, preferably in a multinational environment.  Close familiarity with Computers and Digital Network configurations. Including advanced level working knowledge of the Microsoft Office Suite. Adaptable to working alongside the time zone and calendar of local stakeholders.  Required Language Thresholds:  Finnish (C2: Native-Level Fluency) English (B2: Independent User Level) Offer: Permanent contract  Private health and life insurance from day one in the company  Working hours: Monday to Friday, day shifts  Hybrid, 1 week at the office and 1 week home Meal allowance on card/voucher  Career progression opportunities  Parenthood program     Equality & Opportunity for All     Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.
Ir à oferta completa

Detalhes da oferta

Empresa
  • HCLTech
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 03/11/2024
Data de expiração
  • 01/02/2025
Como detectar ofertas falsas
Hebrew customer service agent
Spoton connections

Join a multicultural team and advance your career as a customer support agent... a hebrew customer support agent is needed in lisbon, portugal for a leading video streaming website... the ideal candidate must have 12 months of customer service experience, excellent communication skills in hebrew, and......

Customer service agent with french (M/F) - Porto
Eurofirms

Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......

Customer service representative( italian speaker)
Cluster osl

Requisitos do trabalho fluent italian speaker... ambitious to engage with other team members and share experiences... customer satisfaction orientation and proactivity... you will be the point of contact for inquiries related to the pre- or post-delivery of an order (payment inquiries, delivery dates......

Customer service representative ( german speaker)
Cluster osl

✓professional career progression and support throughout your career development... ✓reliable professional and progressive mindset... demonstrate reliability and trustworthiness... build a sustainable and mutually beneficial relationship between customers and the brand you represent......

Customer service representative ( german or dutch speaker)
Cluster osl

✓professional career progression and support throughout your career development... ✓reliable professional and progressive mindset... demonstrate reliability and trustworthiness... ✓c2 level or fluent german or dutch ✓knowledge of english level c1 (to ensure you are up to date with training and communication......

Customer service agents (m,f) german cryptocurrency
Personalbüro u. herrmann

Tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest cryptocurrency companyyou will give customer support by handling customers’ questions and concerns about the product/service and therefore helping them with their needs......

Customer service german (m,f) banking
Personalbüro u. herrmann

Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives......

Customer service german (m,f) banking
Personalbüro u. herrmann

Banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance......

Customer service german (m,f) banking lisbon
Personalbüro u. herrmann

Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......

Front Desk & Daily Operations
Bikeiberia

Experience in customer service is a plus... job description bike rental process: welcoming guests, suggesting routes, assigning, and receiving bikes guiding city bike tours helping with pre and post tour/rental process basic care of bikes and accessories back-office offeredcompetitive pay, full time......