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SENIOR SPECIALIST TECHNICAL SUPPORT

Descrição da oferta de emprego

MAIN PURPOSE OF ROLE Individual contributor with comprehensive knowledge in the specific area. Ability to execute highly complex or specialized projects. Adapts precedent and may make significant departures from traditional approaches to develop solutions. Responsible for responding to inquiries of a technical nature. MAIN RESPONSIBILITIESCommunicate with customers and clients (via email, phone, or online discussion boards) to resolve complex enquiries and technical question in order to recommend suitable products or services (for example IT hardware and software products, financial services, health services).Apply established procedures or develop new solutions to solve technical problems through case management and follow-up on the status of outstanding cases.Fully proficient in applying established professional, technical, and administrative disciplines.Knowledge would typically be acquired from several years of work or coaching from senior specialist staff.At this level, the incumbent would be expected to be capable of instructing technical staff and reviewing the quality of the work or advice provided by these roles. QUALIFICATIONS Education Associates Degree (± 13 years) Experience Minimum 4 years
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Detalhes da oferta

Empresa
  • Abbott Laboratories
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 30/12/2024
Data de expiração
  • 30/03/2025
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