RESERVATIONS AGENT
Descrição da oferta de emprego
DUTIES AND RESPONSIBILITIES.
• To ensure that all reservation requests are answered before 24 hours within Corinthia standards; • To ensure all reservations are properly entered into the computer; • To ensure that all correspondence for reservations is filed accurately; • To ensure systematic full check of all reservations made each day by the Reservations Department; • To ensure that all reservations files get to the front-office supervised on detail; • To develop and maintain a high level of communication with all major sources of business and advise Revenue Manager, the Sales, PR and Housekeeping Manager when necessary; • To ensure that all group reservations and VIP reservations are handled according to the hotel’s policies and procedures; • To ensure that all correspondence is on hand for all arrivals and any adjustments have been made; • To ensure a pro-active sales attitude and to be aware of sales opportunities within the hotel which will assist with maximisation of revenue; • To ensure the most optimal revenue by stimulating sales in terms of occupancy and average room rate; • To be responsible for communicating effectively with other departments; • To be responsible for adhering to the room rate structure and related policies and procedures; • To ensure that all tour operator reservations and allotments are handled according to related contracts and procedure;
Detalhes da oferta
- Corinthia Lisbon
- Indeterminado
- 17/04/2025
- 16/07/2025
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