POLISH SPEAKING ADVERTISERS SUPPORT REPRESENTATIVE
Descrição da oferta de emprego
Gross Salary.
€ per month (includes free accommodation in a private room in shared housing) Without Accommodation.
€ per month Job Overview As an Advertisers Support Representative for this leading Social Media company, your primary role will be to assist small and medium-sized businesses (SMBs) that use these platforms to advertise.
You’ll ensure advertisers have a smooth experience by troubleshooting technical issues, reporting bugs, guiding clients on platform tools, and providing pre- and post-sales support.
Working within a fast-paced, innovative team, your contributions will enhance the overall user experience and satisfaction for advertisers.
Key Responsibilities Client Interaction.
Respond to SMB clients across multiple channels – live chat, email, and phone.
Outbound calls are required for emails and recommended for chat to ensure all inquiries are resolved promptly.
Pre- and Post-Sales Support.
Assist clients with self-service ad products, offering support both before and after the sale to maximize ad effectiveness.
Product Expertise.
Help clients understand and leverage the tools and features for a better advertising experience.
Problem Solving.
Identify trends, troubleshoot, and resolve issues affecting multiple SMB clients, improving client satisfaction and retention.
Ideal Candidate Profile Communication Skills.
Fluency in Polish and English with strong verbal and written communication abilities.
Customer Service Focus.
A natural problem-solver with a commitment to providing high-quality support.
Technical Aptitude.
Comfortable navigating digital advertising tools and troubleshooting common technical issues.
Multitasker.
Capable of handling multiple channels and queries effectively in a fast-paced environment.
Team-Oriented.
Enthusiastic about collaborating within a multilingual support team.
This is an excellent opportunity to work with an industry-leading tech company, develop valuable client support skills, and make an impact on global social media platforms.
Please note there is no possibility of remote work with this role.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 13/11/2024
- 11/02/2025
Apresentação do departamento e do cargo #departamento procuramos um representante de atendimento ao cliente (keepbiz customer support representative) para o nosso departamento de atendimento ao cliente que forneça conselhos, escuta e soluções para os nossos clientes... juntar-se-á a uma equipa experiente......
Join our team in sunny portugal! work from home our international client in portugal is hiring! we're looking for talented individuals who speak dutch fluently to join our dynamic team... if you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity......
Se fala inglês e alguma das seguintes linguas: holandês, francês, alemão, espanhol, italiano não hesite em enviar-nos o seu curriculo... estamos a recrutar para empresa, nossa cliente, assistende de apoio ao cliente ou vendedor, vagas para as duas funçõeslocal: costumer assistant: lisboa sales: teletrabalho......
Over 2 years of customer support/technical support experience... nice-to-have: 6 months’ experience in a technical support role... professional career progression and support throughout your career development... about your role provide exceptional technical support by handling inbound queries about......
We are looking for you, entrusted with the support of our customers... ✅ urgent support client français pour service de streaming – télétravail – début 9... 10!fr: urgent! / support français – service de streaming / bureau à domicile / début 9... ✅ as a customer support you will:• support of all customers’......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... provide customer tech support via phone and email, serving as the client's first point of contact......
Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......
An amazing career and and the opportunity to work in a fast paced and dynamic, and multinational environment are waiting for you! we are looking for multiple languages in portugal -german speakers -french speakers -dutch speakers -turkish speakers your role as a customer support representative: respond......
