ORDER MANAGEMENT & CSUPPORT – GERMAN SPEAKER (M/F/D) LISBON – HYBRID WORKING MOD
Descrição da oferta de emprego
As part of a dynamic and growing team, you’ll have the chance to make a meaningful impact as a Customer Service Order Management in this Shared Service Centre.
Main tasks.
Receive and distribute incoming customer orders; Communicate order entry and fulfillment issues with Sales and Customer Experience members; Ensure record accuracy by maintaining data integrity during the order entry process; Handles order management from entry to delivery and resolves complex customer billing issues; Collaborates and coordinates cross-functionally with Customer Care, Pricing Team and Accounts Receivable to ensure correct information; Identifies continuous improvement opportunities; Provides support to other Care team members as needed; Follows up on internal holds pertaining to credits processed on behalf of customers; Intimately understand proper case handling process and can identify different business unit responsibilities.
What you need to be successful.
Minimum 2 year of experience in a customer service role; Language Skills.
German Native & English Fluent; Experience working with ERP systems.
Oracle, Agile and Salesforce preferred; Previous Shared Services professional environment is a nice to have.
What the company can offer you.
Hybrid working model; Annual Bonus; Meal Allowance; Health Insurance; The amazing opportunity to be part of the first team in Portugal.
Next step.
In case you are interested in this opportunity, click on \"Apply Now\" to send us your updated CV.
#LI-DNI # - Claudia Bastos
Detalhes da oferta
- Hays
- Indeterminado
- 08/11/2024
- 06/02/2025
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... ) 2 days off per week training: 10 days of training + 1 week of nesting (100% on site)worplace: parque das nacoes salary details:project......
✓a multicultural and diverse environment with an excellent working environment... you will be the point of contact for inquiries related to the pre- or post-delivery of an order (payment inquiries, delivery dates, returns, refunds, etc... ✓c2 level or fluent german ✓knowledge of english level c1 (to......
✓a multicultural and diverse environment with an excellent working environment... you will be the point of contact for inquiries related to the pre- or post-delivery of an order (payment inquiries, delivery dates, returns, refunds, etc... ✓c2 level or fluent german or dutch ✓knowledge of english level......
Requisitos do trabalho languages: - english spoken and written correctly; - german spoken and written correctly... do you link speak several language? are you fluent in german? do you have good knowledge of english? then you could be perfect for our bilingual roles! as a result of the incredible growth......
Fórum selecção is looking for a records management office (m/f) for a corporate bank main activities: - maintain and update rmo (records management office) policy, procedures and retention schedule;- support the automation of manual processing of regulatory and non-regulatory records;- oversight of day-to-day......
€ + language adder german 450... start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience......
€ + language adder german 450... banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek......
Our client is looking for a german video content analyst to join their growing team in lisbon – portugal... do you love social media? are you a fan of vlogging or constantly looking to videos to help solve your challenges? if theanswer is yes, then you must start your career with a global company working......
Workplace:portooffice park, boavista (on-site) benefitsrelocation packagesalary: german + english: base : 950... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest cryptocurrency companyyou will give customer support by handling customers’ questions......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... requirementsat least 12 months of direct customer service experience required, preferably in contact centers in a b2c and/orb2b environmentgood communication skills, both verbal and oralexcellent native......