OFERTA DE EMPREGO: CUSTOMER SERVICE NIGHTSHIFT AND WEEKENDS (ENGLISH AND SPANISH SPEAKER) - GOEMPREGOS - SITE DE EMPREGOS EM PORTUGAL
Descrição da oferta de emprego
Oferta de emprego.
Customer Service Nightshift and Weekends (English and Spanish speaker) » FEI Portugal » Ref.
» » Porto » Transportes / Logística Detalhe da Oferta.
FEI Portugal Detalhe da Oferta.
Flash is the leading provider of Premium Freight services in Europe.
We deliver the highest possible service through our platform and highly skilled customer service agents.
Flash operates a 24/7, multilingual European customer service and operations within a dynamic, professional, and internationally oriented atmosphere.
We are looking for a Customer Service Agent to join our team, this role will be focused on improving customer experience by offering the best delivery experience.
Your challenge and responsibilities.
● Ensure that delivery orders are managed and executed on time in the most efficient way with the highest quality standards.
● Proactively monitor customer shipments to identify, record, address, and prevent potential issues.
● Proactively resolve any potential issues that impact customer experience and delivery performance.
● Provide customers with up-to-date accurate information regarding their shipments.
● Escalates possible issues or deviations in a timely manner.
● Maintain high levels of customer service, by responding promptly to customer queries in line with the required processes and service level agreements.
● Provide continual, proactive, and accurate customer information.
Your profile.
● Excellent interpersonal and communication skills, both written and verbal in English and Spanish.
● High attention to detail and proven ability to manage multiple, competing priorities simultaneously ● Should be creative with qualitative problem-solving skills ● Passionate about delivering a first-class customer service experience ● Customer obsessed & strong communication skills in order to deliver accurately information Information & Applications.
Applications, including your CV and motivation letter, are preferably sent by e-mail to.
'' '' The position will be based in Porto (Portugal).
Mais Ofertas de Emprego Semelhantes.
Competências.
Categoria de emprego.
Outras [ Ver todos os empregos de Outras ] Requisitos linguísticos.
Tipo de emprego.
Remuneração.
Não especificado Grau académico.
não especificado Anos de experiência.
Não especificado Localização do emprego.
Porto Porto Endereço.
Porto Tipo de empresa Empregador
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 27/11/2024
- 25/02/2025
Demonstrate reliability and trustworthiness... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓customer satisfaction orientation and proactivity... build a sustainable and mutually......
Demonstrate reliability and trustworthiness... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓customer satisfaction orientation and proactivity... build a sustainable and mutually......
Customer satisfaction orientation and proactivity... demonstrate reliability and trustworthiness... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... build a sustainable and mutually......
Customer orders related to customer reservations, orders and purchases... we act on a framework of transparency, responsibility and respect... requisitos do trabalho requirements - mandatory to detain b1/b2 in english (subject to the cambridge test); - german c1... our commitment and involvement, together......
Excellent problem-solving and troubleshooting skills... strong communication and collaboration skills... program, troubleshoot, and optimize robotic systems to meet performance and quality standards... stay abreast of industry trends and emerging technologies in automation and robotics......
Fluent in german and english... adapt surveys and questionnaires for portuguese-speaking audiences, ensuring cultural relevance and clarity... marketing materials:- translate brochures and other marketing materials from de>pt and en>pt... excellent attention to detail and strong organizational skills......
Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......
Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer experienceprovision of information on product parameters/conditions and ongoing marketing campaigns......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer experienceprovision of information on product parameters/conditions and ongoing marketing campaigns......
