NORWEGIAN TECHNICAL HELPDESK & SUPPORT || REMOTE
Descrição da oferta de emprego
Provide digital support for a range of products and services.
Diagnose issues and find solutions like a tech wizard! Work closely with the team to keep improving the customer experience.
Who are we looking for? Native/fluent in Norwegian (mandatory) + Fluent English (mandatory) A good and detailed knowledge of IT Fundamentals, Operating Systems, Desktop Applications, Networking, Network protocols...
Able to control interactions with customers using persuasion and influencing skills.
Why Join Us? Work 100% remotely from anywhere in Portugal yes, your home office is the new HQ! Flexible hours for a better work-life balance.
Opportunities to grow within a fast-moving, innovative company.
A friendly, international team that loves to support and celebrate each other! What you will receive? Competitive Salary & Benefits Base Salary.
/month (x14 months) Meal Allowance.
6.
/day (x11 months) Comprehensive Training 3 weeks of hands-on technical training, plus 1 week of process & systems training all paid to get you ready for success.
Extra Time Off & Unique Perks 22 Annual Leave Days + 1 extra day (because were awesome) + 2 bonus days if you had perfect attendance last year! Work on holidays? You decide! Choose between a Day Off or Extra Pay flexibility at its finest.
Health & Well-Being Insurance Card to keep you covered.
Doctor on-site at our offices easy, accessible, and free healthcare support.
Partnerships & Discounts Exclusive protocols with banks, insurance companies, schools, kindergartens, pharmacies, and travel agencies giving you access to great deals and benefits! Learn & Grow Unlimited access to E-Learning opportunities because your development matters.
Ready to Make an Impact? Were excited to meet you! Apply Today!
Detalhes da oferta
- Adecco Recursos Humanos
- Indeterminado
- 28/10/2024
- 26/01/2025
Nice-to-have: 6 months’ experience in a technical support role... over 2 years of customer support/technical support experience... professional career progression and support throughout your career development... about your role provide exceptional technical support by handling inbound queries about......
Assist users with pre-sales inquiries, general questions, and technical support issues... appropriately manage and escalate customer issues to higher support tiers... tasks: responsibilities:handle technical customer contacts for various products via phone, email, chat, and social messaging channels......
Use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... provide customer tech support via phone and email, serving as the client's first point of contact......
We just need you to speak fluent portuguese (c2) and english (c2); have a professional technical background of at least 1 to 2 years (preferably in security and systems administration); experience in technical support of 1 to 2 years in it teams; as well as proficiency in analysis and problem solving......
Provide account and application support to customers namely with regards to software functionality... your tasks: assist customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting... keep records of customer interactions and transactions, recording......
Typ zapytania: subskrypcja, fakturowanie, rozwiązywanie problemów technicznych otrzymujesz wsparcie dotyczące kont i aplikacji, szczególnie w przypadku... 00] (rotowo) 2 dni wolne w tygodniu, pełna praca z domu umowa na okres 6 miesięcy z przedłużeniem procesy rekrutacyjne online konkurencyjne wynagrodzenie......
Data rozpoczęcia: 22... wspieranie uprawnień w zakresie zarządzania rezerwacjami, anulowaniami i uprawnieniami z rozliczeniami przyciąganie poprzez udzielenie odpowiedzi na pytania dotyczące odbioru samochodu i różnych sposobów ich stosowania, poprzez wykorzystanie informacji o tych usługach w celu zaspokojenia......
We are looking for you, entrusted with the support of our customers... ✅ urgent support client français pour service de streaming – télétravail – début 9... 10!fr: urgent! / support français – service de streaming / bureau à domicile / début 9... ✅ as a customer support you will:• support of all customers’......
Demonstrated experience in operational support within complex systems... skilled in developing procedural and technical information for technical end-users, including researching, writing, editing, and reviewing content... develop training materials for level 1 and level 2 support teams......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......