LEAD IT SERVICE DESK TECHNICIAN
Descrição da oferta de emprego
Lead IT Service Desk Technician Role.
Our FinTech client is seeking a Lead IT Service Desk Technician to join their team in Manhattan.
As a member of the Corporate IT team, you will have the opportunity to create a seamless experience for end-users in multiple offices around the world, research and deploy new tools and services and solve hard problems.
Qualifications Exceptional customer service, attention to detail, interpersonal, oral and written communication skills Ability to work independently, multi-task and establish priorities while having a passion to help people and to learn and improve IT in an innovative manner Proficient in both macOS and Windows operating system and hardware troubleshooting Strong analytical, problem-solving, organizational, and planning skills Web conferencing knowledge (tools such as Zoom, Microsoft Teams etc...) Experience with Okta and back-office applications (SSO, Okta, G Suite / Google Workplace, Microsoft Office, Microsoft Intune and Jamf Pro etc...) Creating updating, and maintaining end-user facing knowledge based articles Maintaining infrastructure documentation, including diagrams and configurations Proficiency in English is required Preferred Networking knowledge and experience (e.
.
Meraki, Cisco) Experience working with third-party hardware and software and procurement practices
Detalhes da oferta
- Next Ventures
- Em todo Portugal
- Indeterminado - Indeterminado
- 29/10/2024
- 27/01/2025
It’s not necessary more than this to do a great job! so… what are you waiting for? apply! you won’t regret it... requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you......
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