JAPANESE SPEAKING QUALITY ANALYSTS - OFFICE BASED LISBON
Descrição da oferta de emprego
Candidates must already live in Portugal already and have either an EU passport OR Portuguese Residence Card.
Job Overview Our project currently seeks a Quality Assurance Analyst to join our team.
The primary goal of this position is to serve as a Quality Analyst for quality guidelines, ensuring the highest standards are met across various content types.
This role involves evaluating and rating content including audio, video, text, and photos, providing thorough written explanations to support each rating and enhance overall rater quality.
Daily Duties Carrying out quality assurance tasks.
Evaluate and rate various content types, including audio, video, text, and photos.
Provide ratings with written rationales for individual judgments and decisions, adhering to the provided task guidelines.
Participate in calibration sessions with the team and stakeholders.
Follow instructions from the team lead to ensure consistent quality standards.
Conduct peer audits.
Assist in training and provide feedback to team members as part of the process model.
Collaborate with team members.
Share best practices and contribute to a continuous improvement culture.
Manage multiple assignments simultaneously.
Work independently with minimal guidance or assistance from senior or peer team members.
Assist in the interview process.
Support the team lead/manager in hiring future team members.
Ensure adherence to KPIs.
Maintain all KPI-related tasks to avoid business impact.
Handle multiple customer projects concurrently.
Meet customer requirements while working on several projects at once.
Skills Required Language Proficiency.
English C1 level proficiency and native level Japanese.
Education.
University degree preferred.
Work Schedule.
Willingness to work flexible shift timings.
Technical Skills.
Comfortable with G Suite, especially Google Sheets.
Attention to Detail.
Highly detail-oriented, rigorous, and analytical.
Communication Skills.
Excellent verbal and writing skills with the ability to present reasoning in a clear, concise, and logical manner.
Logical Reasoning.
Strong sense of logical reasoning and decision-making abilities.
Detalhes da oferta
- Recruitment Direct
- Em todo Portugal
- Indeterminado - Indeterminado
- 20/12/2024
- 20/03/2025
Profile and skills we look for: - advanced proficiency in microsoft office (word, excel, powerpoint);- knowledge of industry specific software is a bonus;- facilitate and lead a collaborative environment, ensuring subject matter experts can work outside the box; engage people, helping them solve their......
O grupo hoteleiro phc hotels encontra-se a recrutar para a sua unidade convent square lisbon hotel - vignette collection em lisboa:o grupo hoteleiro phc hotels encontra-se a recrutar para a sua unidade convent square lisbon hotel - vignette collection em lisboa: concierge (m/f) missão: realizar um serviço......
If you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity is perfect for you! responsibilities: ️ reviewing video content to identify actionable and policy-violating material deleting and blocking inappropriate content filtering, organizing......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Job description: interfaces with customers via inbound calls, outbound calls, or through the internet depending upon client requirements... this position provides customer service support and resolution of routine problems regarding client's product or services... do you link speak several language?......
Venha fazer parte dessa equipa de sucesso! requisitos do trabalho requisitos:• licenciatura em informática ou similar, fator preferencial;• pelo menos 3 anos de experiência em testes manuais;• conhecimentos sólidos de testes manuais;• deve incluir capacidade de análise de requisitos, criação/execução/gestão......
Outros dados de posição • duração: contrato 12 meses (possibilidade de prorrogação);• localização: híbrido, lisboa;obs: candidato deve estar em portugal... estamos com uma oportunidade para um dos nossos parceiros, uma empresa com projetos nacionais e internacionais e que está em um crescimento impressionante......
Venha fazer parte dessa equipa de sucesso! requisitos do trabalho técnicas:• licenciatura em informática ou similar, factor preferencial;• pelo menos 3 anos de experiência em testes manuais;• conhecimentos sólidos de testes manuais;• deve incluir capacidade de análise de requisitos, criação/execução/gestão......
We just need you to speak fluent portuguese (c2) and english (c2); have a professional technical background of at least 1 to 2 years (preferably in security and systems administration); experience in technical support of 1 to 2 years in it teams; as well as proficiency in analysis and problem solving......
Working time frames: monday – saturday 08:00 – 18:00 (40h per week, 5 days/week, 8h/day) with sundays off full time fixed term 1-year employment contract with extension possibility (according to the portuguese law) training is provided at the beginning of the work we offer office based work system......
