IT CUSTOMER SUPPORT WITH FRENCH FLUENCY
Descrição da oferta de emprego
Are you? O que vais fazer.
Integrado/a numa equipa dinâmica e multifacetada que tem como missão dar o devido suporte no pós-venda, as tuas funções focar-se-ão essencialmente na assistência e apoio técnico aos clientes, respondendo a pedidos de informação e suporte técnico aos nossos produtos.
Terás como responsabilidades.
Atender e resolver dúvidas e problemas dos clientes, via telefone, e-mail e chat; Utilizar sistemas de CRM para registar e acompanhar interações com clientes; Usar ferramentas tecnológicas para melhorar o atendimento ao cliente e garantir a sua satisfação; Fornecer documentação técnica clara aos clientes, garantindo que compreendem as soluções apresentadas; Contribuir para um ambiente de trabalho positivo e colaborativo.
Detalhes da oferta
- Grupo JPM
- Indeterminado
- 18/10/2024
- 16/01/2025
” we are looking for french speaking employees for our team in lisbon to support our customers... you don't need previous experience - we offer training ! location: oriente – lisbon company: american it company... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical......
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It’s not necessary more than this to do a great job! so… what are you waiting for? apply! you won’t regret it... at this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer......
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