HOUSEKEEPING SUPERVISOR

Job Description For Housekeeping Supervisor(HOZ) in Cincinnati,United States.
21C MUSEUM HOTELSCompany DescriptionIf you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.
We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.
ome join our Flock!Job DescriptionTitle.
Housekeeping Supervisor Supervises.
Room Attendants, Turndown Attendants, Housepersons/Lobby Attendants Reports To.
Executive Housekeeper or Housekeeping Manager General Purpose.
The Housekeeping Supervisor ensures that the daily duties of the staff are completed to the highest standards of cleanliness and guest comfort.
Specific Responsibilities.
- Promotes a safe environment and quality service to achieve maximum guest satisfaction, protection of assets, using minimal expenses to maximize profits.
Supervises the housekeeping staff via providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.
upervises and inspects the cleaning of the guest rooms, turndown service, public areas and back of the house.
nsures compliance with accident/loss prevention programs, SOP's, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
ssues assignments to staff.
ssues supplies/goods to staff at beginning of shift.
elps Executive Housekeeper control inventory and ensure proper supplies are available while watching expenses.
esponds to guest requests, concerns and problems to ensure guest satisfaction, work with Front Desk and Engineering staff as necessary.
ogs items into the Lost and Found (Go Concierge) to maintain controls and ensure guest satisfaction.
mplements emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
ssists the evening staff in the performance of duties to include.
cleaning of lobby, turndown service, maintenance of outside area of hotel.
onitors and maintain inventory of linens, cleaning supplies, and mini bar items.
ssists Executive Housekeeper with maintaining the department checkbook.
ust be able to open, close, or work any shift during special events.
rofessionally and efficiently uses 2-way radio to communicate with housekeeping staff and other departments across property.
ther duties as assigned by your supervisor or manager.
ualifications.
Good eye for detailsWorking knowledge of housekeeping and hotel services, policies and operations.
emonstrated supervisory experience and skills.
ood communication skills.
ust pass a background check.
ducation/Formal Training High school education or equivalent experienceExperience.
One to two years in a related position with this company or other similar.
hysical Requirements.
Must be able to bend down and get on and off floor numerous times per day.
c Museum Hotels is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic.
The EEO is the Law poster is available here.
http://www1.
eoc.
ov/employers/poster.
fm QualificationsQualifications.
Good eye for detailsWorking knowledge of housekeeping and hotel services, policies and operations.
emonstrated supervisory experience and skills.
ood communication skills.
ust pass a background check.
ducation/Formal Training High school education or equivalent experienceExperience.
One to two years in a related position with this company or other similar.
hysical Requirements.
Must be able to bend down and get on and off floor numerous times per day.
dditional InformationAll your information will be kept confidential according to EEO guidelines.
21c Museum Hotels is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic.
The EEO is the Law poster is available here.
http://www1.
eoc.
ov/employers/poster.
fm