HOMEOFFICE B2B TECHNICAL SUPPORT FOR MICROSOFT IN LISBON (GERMAN SPEAKER)
Descrição da oferta de emprego
Supporting clients by answering their questions regarding products and services via phone and email Providing solutions for occurring problems Optimizing the client's technical equipment/tools Gaining market knowledge and information about Microsofts' competitive advantages Assisting new and former clients with account-related issues and questions Skills, qualifications and interests you need to succeed in this role.
A native level of German and a good level of English Enthusiasm about business and affinity for technology Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skilful at communicating with people Having good negotiation skills or showing keenness to learn Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Portugal for an international career and life experience Having a valid Portuguese work permit (required).
What’s in it for you? Type of contract.
yearly or 6 months contract, renewable Working hours.
full time or part time options on rotating shifts (depending on the project) Salary conditions (*) – 2 options.
Including free accommodation (shared flat, all bills included).
€ gross/month (based on level of experience) Excluding accommodation.
gross/month (based on level of experience) For international candidates.
Reimbursement of your initial flight expenses Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc.
upon your arrival Private health insurance included from the first day of contract signature Free Portuguese lessons, cooking classes, sport activities and social events organized by the company Real career opportunities in different career paths Your Future Company.
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration.
Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world.
Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 28/10/2024
- 26/01/2025
We just need you to speak fluent portuguese (c2) and english (c2); have a professional technical background of at least 1 to 2 years (preferably in security and systems administration); experience in technical support of 1 to 2 years in it teams; as well as proficiency in analysis and problem solving......
Firma: największa na świecie notowana na giełdzie firma zajmująca się ubezpieczeniami majątkowymi i osobistymi... 30] umowa na czas określony 6 miesięcy z możliwością przedłużenia procesy rekrutacyjne online konkurencyjne wynagrodzenie i system premiowy: 1100 € brutto x 14 miesięcy do 100 €......
Nice-to-have: 6 months’ experience in a technical support role... over 2 years of customer support/technical support experience... adhering to time limits for contact, response, and follow-up... professional career progression and support throughout your career development... c2 level or german/french/italian......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... the candidates book their own transportation and we will reimburse them fully (up to 700€ for external relocators and up to 150€ for......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... for more complex issues, escalate to the appropriate department... use three different software programs during the support process... continuously work on improving client satisfaction by......
Assist users with pre-sales inquiries, general questions, and technical support issues... tasks: responsibilities:handle technical customer contacts for various products via phone, email, chat, and social messaging channels... appropriately manage and escalate customer issues to higher support tiers......
✓professional career progression and support throughout your career development... ✓competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable)... you will be the point of contact for inquiries related to the pre- or post-delivery of an order......
✓professional career progression and support throughout your career development... ✓competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable)... you will be the point of contact for inquiries related to the pre- or post-delivery of an order......
Twoje zadania: możliwość pomocy użytkownikom w zakresie przedsprzedaży, zapytań ogólnych i problemów związanych z pomocą techniczną za pośrednictwem telefonu, poczty elektronicznej, czatu i kanałów wiadomości społecznościowych (zgodnie z przydzielonymi kanałami) możliwość dostosowania głosu i......