GERMAN-SPEAKING QUALITY ANALYST
Descrição da oferta de emprego
Join an international team and ensure service excellence! Key Responsibilities.
- Perform sample reviews to maintain compliance with customer standards.
- Monitor team performance through reports and dashboards.
- Audit calls, chats, and emails to ensure consistent quality.
- Support training initiatives and recommend process improvements.
Requirements.
- Prior QA experience (junior or senior).
- Excellent communication skills; - Fluent in German, spoken and written - B2-level English proficiency.
- Flexibility to work in shifts, including weekends.
- Possession of a valid residence card for Portugal or EU member state passport Why Join? - Be part of an exciting international project.
- Work in one of Europe's most dynamic cities with great quality of life.
Apply today and embark on your next professional adventure!
Detalhes da oferta
- Cross Border Talents
- Indeterminado
- 27/11/2024
- 25/02/2025
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