Ir à oferta completa

GERMAN | RESOLUTION CUSTOMER SUPPORT [252-000545-1]

Matosinhos - Porto

Descrição da oferta de emprego

Are you ready to be our next Resolution Customer Support Representative? We're seeking a dynamic individual who thrives on accuracy and enjoys the thrill of financial operations to be part of a renowned multinational company with great growth potential in Porto.
You will play a pivotal role in ensuring that the clients needs and issues are supported! Do you want to know more? Check out below:

RESPONSIBILITIES:
▶ Executes complex transactions for NFC customers
▶ Provides guidance to facilitate transaction execution​
▶ Develops and communicates mitigation plans for issues identified
▶ Provides escalations that need immediate end-to-end resolution and feedback to customers and internal stakeholders
▶ Assists in legal case support to ensure ability to minimize penalties and decreased customer experience
▶ Provides support to sales on any questions that may arise when a customer is activated

KEY SKILLS:

Language skills: English and German mandatory
Experience in Customer Support and Claims
Good communication skills

OFFER:

✔ Base salary + Meal Allowance: 9€
✔ Direct contract with the client;
✔ Schedule: 08H-17H or 09H-18H with a hybrid regime (after the 2nd month);
✔ Extensive Benefits Package;
✔ Development opportunities;
✔ Integration into a dynamic and motivated team;
✔ Training and professional development opportunities.


Apply now with your updated CV and embark on your next adventure!


Clique aqui para se candidatar!
Ir à oferta completa

Detalhes da oferta

Empresa
Localidade
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Indeterminado
Remuneração
  • 1€ - 500€
Data de publicação
  • 08/11/2024
Data de expiração
  • 06/02/2025
German Customer Support - 5000€ signing bonus
SpotOn Connections

Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......

Customer Support with German & English for Insurance Company
Paco recrutiment

umowa na czas określony 6 miesięcy z możliwością przedłużenia procesy rekrutacyjne online konkurencyjne wynagrodzenie i system premiowy: 1100 € brutto x 14 miesięcy do 100 € premii za wyniki/miesiąc + premia za złożoność 100 €/12 miesięcy dieta 7,23 € netto dziennie zwrot biletu lotniczego po......

Customer service german (m,f) banking
Personalbüro u. herrmann

Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... 00 € + language adder german 450... relocation package: 700 eur / flight and 1 month accommodation in a hotel... 00 € + skill adder 200......

Customer service german (m,f) banking
Personalbüro u. herrmann

Banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... 00 € + language adder german 450... relocation package: 700 eur / flight and 1 month accommodation in a hotel... from the beginning, you will take an active......

German speaking customer specialist (M/F) - Porto Hybrid
Eurofirms

This position provides customer service support and resolution of routine problems regarding client's product or services... requisitos do trabalho languages: - english spoken and written correctly; - german spoken and written correctly... the selected person will carry out the following functions: -......

Customer service german (m,f) banking lisbon
Personalbüro u. herrmann

Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... ) 2 days off per week training: 10 days of training + 1 week of nesting (100% on site)worplace: parque das nacoes salary details:project......

Customer service agents (m,f) german cryptocurrency
Personalbüro u. herrmann

Tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest cryptocurrency companyyou will give customer support by handling customers’ questions and concerns about the product/service and therefore helping them with their needs......

Customer service representative ( german speaker)
Cluster osl

Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓professional career progression and support throughout your career development... ✓c2 level or fluent german ✓knowledge of english......

Customer Support Agent (m, f) Turkish
Personalbüro U. Herrmann

Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......

Dutch Customer Support - 5000€ signing bonus
SpotOn Connections

Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......